Sai Akash Byru
7 11
Brisbane,QLD
3
Languages
1
Certification
5
years of professional experience
Experienced Assistant Store Manager known for strong leadership and problem-solving skills. Successfully led operations and staff training initiatives, consistently improving customer satisfaction and operational efficiency. Ready to contribute expertise to drive store success.Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Assistant Store Manager
4 Years 3 Months- Supported daily store operations by supervising staff, managing stock and inventory, and maintaining store standards, ensuring smooth opening and closing procedures alongside the Store Manager.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Trained and mentored staff on customer service best practices and operational procedures.
- Led daily store operations, ensuring optimal inventory management and efficient workflow.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Cafe Worker
1 Year 5 Months- Assisted with daily store operations, supervised staff, handled customer service, managed stock and inventory, operated the register, maintained store standards, and supported the Store Manager with opening and closing procedures.
- Collaborated with team members to streamline service processes, reducing wait times for customers.
- Implemented customer feedback mechanisms to improve service delivery and product offerings.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
Bachelor of Science - Bachelor of Computer Science
Master of Science - Bachelor of Computer Science
High School Diploma
Skills
Customer service
Reliability
Customer experience
Customer engagement
Inventory management
Time management
Problem-solving
Computer skills
Adaptability and Quick Learner
Certification
CODEACADAMY
- Code Foundations Skill Path
- Python
- HTML & CSS
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Assistant Store Manager
7 11
03.2020 - 06.2024Read More
Cafe Worker
The Jade Teahouse
10.2019 - 03.2021Read More
University of The Sunshine Coast
Master of Science from Bachelor of Computer Science
Read More
University of Wollongong
Bachelor of Science from Bachelor of Computer Science
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Gymea Technology HIgh School
High School Diploma
Read More