Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Hi, I’m

Sai Aung Kyaw Zaw

Melbourne,VIC
Sai Aung Kyaw Zaw

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Highly experience with Customer care and team-oriented mentality. Always gives the best out of it. A person with full of passion in achieving dreams, goals and challenges.

Overview

7
years of professional experience

Work History

Zara Inditex
Melbourne, VIC

Floor Manager
02.2023 - Current

Job overview

  • Monitored sales and adjusted staffing levels to meet customer service standards.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Managed team of 40 to 60 employees to maintain smooth-running operations of shop floor.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed store inventory and stock levels to maintain availability of products.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Increased sales by 20%

Zara Inditex
Melbourne, VIC

Floor Supervisor
12.2022 - 02.2023

Job overview

  • Defined and enforced store procedures in compliance with company policies and procedures.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Maintained clean and organized store environment to cultivate pleasant shopping experiences.
  • Oversaw 20 to 40 employee performances, corrected problems, and increased efficiency to maintain productivity targets.

Zara Inditex
Melbourne, VIC

Sales Assistant
09.2022 - 12.2022

Job overview

  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Delaware North
Melbourne, VIC

Chef Supervisor
12.2021 - 08.2022

Job overview

  • Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels.
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Monitored food and labor costs to verify budget targets were met.
  • Prepared, Cook and Served 100 to 350 customers on daily basic.

Backstage Management

Model
08.2016 - 08.2022

Job overview

  • Increased social media presence to promote specific brands and products.
  • Collaborated with various professionals to design individualized self-care routine based on personal health and needs.
  • Worked closely with team members and customers to deliver project requirements, develop solutions and meet deadlines.
  • Upheld high standards of professionalism in high-stress environments.

Delaware North
Melbourne, VIC

Cook
02.2021 - 12.2021

Job overview

  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Communicated closely with servers to fully understand special orders for customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Melbourne Convention and Exhibition Centre
Melbourne, VIC

Chef Intern
01.2020 - 04.2020

Job overview

Kept kitchen properly cleaned and maintained and all items put away after use.

  • Identified recipe ingredients and made sure each was prepared.
  • Checked dates on food to maintain proper rotation, discarding expired items.

Education

University of Yangon
Yangon, Myanmar

Bachelor of Science from Psychology
12.2025

Le Cordon Bleu
Melbourne

Advanced Diploma from Hospitality Management
12.2021

Myongji University
Seoul, South Korea

Diploma from Korean Language And Literature
08.2018

Raffles
Bangkok, Thailand

Diploma from Fashion Design
06.2017

Stanford City Business Institute
Yangon, Myanmar

Advanced Diploma from English Language And Literature
05.2016

Skills

  • Stock Management
  • Product Merchandising
  • Employee Scheduling
  • Strategic Business Initiatives
  • Policy Enforcement
  • Sales Development
  • Negotiation and Conflict Resolution
  • Managing Operations and Efficiency
  • Employee Coaching and Mentoring
  • Forecasting Requirements
  • Opening and Closing Procedures
  • Social Media Promotion

Accomplishments

  • Best Junior Swimmer of the Year 2013 Myanmar
  • 1 Silver and 1 Bronze Medalist of 45th Singapore National Age Group Swimming Championships 2014
  • 1 Gold, 1 Silver and 1 Bronze Medalist of 36th Thailand Princess Chulabhorn Club Swimming Championships 2014
  • (Modelling) New Face of the Year 2017 Rookies Award
  • The Most fashionable Gent of the Evening Award 2016
  • Outstanding Student of the Year 2018 (MyeongJi University)
  • Topik (Global Approved Certificate of Proficiency in Korean Language) Level 6 Achiever
  • Culinary Excellence in Industry Award (Le Cordon Bleu Internship Program)

Timeline

Floor Manager

Zara Inditex
02.2023 - Current

Floor Supervisor

Zara Inditex
12.2022 - 02.2023

Sales Assistant

Zara Inditex
09.2022 - 12.2022

Chef Supervisor

Delaware North
12.2021 - 08.2022

Cook

Delaware North
02.2021 - 12.2021

Chef Intern

Melbourne Convention and Exhibition Centre
01.2020 - 04.2020

Model

Backstage Management
08.2016 - 08.2022

University of Yangon

Bachelor of Science from Psychology

Le Cordon Bleu

Advanced Diploma from Hospitality Management

Myongji University

Diploma from Korean Language And Literature

Raffles

Diploma from Fashion Design

Stanford City Business Institute

Advanced Diploma from English Language And Literature
Sai Aung Kyaw Zaw