Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sai Aung Seng Han

Manunda,Australia

Summary

Hardworking individual with a knack for offering outstanding customer service, even in challenging situations. Originally from Myanmar and now residing in Cairns, Australia, My customer service skills have been significantly improved during my time at KFC Smithfield. I performed well in the stressful environment, making sure that every customer was served respectfully and quickly while handling multiple tasks at once. My time at KFC gave me a strong work ethic and a commitment to achieving the results, and it additionally showed the value of teamwork and communication in obtaining operational success. I'm constantly attempting to get better and to modify since I'm deeply concerned about analysing human behaviour. During the period from June 2023 to April 2024 at Villa Shangri-La, I demonstrated my loyalty to quality even more. I made sure that every room and communal area was perfect and kept the establishment's significant environment healthy by doing housekeeping tasks on a regular schedule. I am a priceless asset to any solid because of my proactive attitude, careful attention to detail, as well as devotion to personal growth.

Overview

1
1
year of professional experience

Work History

KFC Smithfield

Fast Food Service
09.2023 - Current
  • Excel in delivering exceptional customer service within a dynamic, fast-paced retail environment.
  • Foster collaborative teamwork to ensure smooth operations and timely service.
  • Apply culinary expertise gained from previous experience as a cook to enhance menu offerings and overall customer experience.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Villa Shangri-La

Housekeeping
06.2023 - 04.2024
  • Ensured cleanliness and tidiness of all assigned rooms and common areas within Villa Shangri-La, maintaining the highest standards of cleanliness and presentation.
  • Executed daily housekeeping duties including dusting, vacuuming, mopping, and sanitizing surfaces to uphold the luxurious ambiance of the establishment.
  • Diligently restocked amenities and linens, ensuring guests' comfort and satisfaction during their stay.
  • Leveraged local partnerships to provide guests with unique experiences, thereby elevating the villa''s reputation and appeal.

Education

Cairns State High School
11.2023

BEHS LAIKHA
02.2020

Skills

  • English
  • Mandarin
  • Burmese
  • Communication
  • Active listening
  • Problem solving
  • Time efficient
  • Teamwork and Collaboration
  • Customer Service
  • Friendly, Positive Attitude
  • Adaptability

Timeline

KFC Smithfield

Fast Food Service
09.2023 - Current

Villa Shangri-La

Housekeeping
06.2023 - 04.2024

Cairns State High School

BEHS LAIKHA
Sai Aung Seng Han