Sai Aung Seng Han
Manunda
Summary
A hardworking and dedicated individual, committed to providing excellent customer service, even in challenging situations. Thrived in a fast-paced environment at KFC Smithfield, where I learned to serve customers promptly and respectfully while managing multiple tasks. This role strengthened my work ethic and emphasized the importance of teamwork and communication. As a detail-oriented housekeeper with one year of experience, I excel in maintaining cleanliness and organization across various settings. Skilled at performing cleaning tasks efficiently and independently, while also working collaboratively to meet cleanliness goals and ensure guest satisfaction. My commitment to delivering high-quality service is evident in all my roles.
Overview
2
2
years of professional experience
Work History
The Lakes Resort
Housekeeping
08.2024 - Current
- Performed daily cleaning and maintenance of guest rooms, ensuring high standards of cleanliness and presentation.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
KFC Smithfield
Fast Food Service
09.2023 - Current
- Excel in delivering exceptional customer service within a dynamic, fast-paced retail environment.
- Foster collaborative teamwork to ensure smooth operations and timely service.
- Apply culinary expertise gained from previous experience as a cook to enhance menu offerings and overall customer experience.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Villa Shangri-La
Housekeeping
06.2023 - 04.2024
- Ensured cleanliness and tidiness of all assigned rooms and common areas within Villa Shangri-La, maintaining the highest standards of cleanliness and presentation.
- Executed daily housekeeping duties including dusting, vacuuming, mopping, and sanitizing surfaces to uphold the luxurious ambiance of the establishment.
- Diligently restocked amenities and linens, ensuring guests' comfort and satisfaction during their stay.
- Leveraged local partnerships to provide guests with unique experiences, thereby elevating the villa''s reputation and appeal.
Education
Cairns State High School
11.2023
BEHS LAIKHA
02.2020
Skills
- Multilingual Communication
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Active listening
- Self-Planning
- Hospitality industry
- Independent Learner
- Adaptability
REFERENCE
Sun Haiyuan
0425-600-688
sunhaiyuan121@gmail.com
Sai Tun Aung
0478-816-816
saitunaung1@gmail.com
Timeline
The Lakes Resort
Housekeeping
08.2024 - Current
KFC Smithfield
Fast Food Service
09.2023 - Current
Villa Shangri-La
Housekeeping
06.2023 - 04.2024
BEHS LAIKHA
Cairns State High School
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