SQL
Sai Charan Reddy Rachamalla
Sydney,NSW
Summary
Results-oriented Business Information Systems graduate with a specialization in Data Analytics and Visualization. Experienced in problem-solving, critical thinking, and strategic planning, with a proven ability to analyse data and provide actionable insights using tools like Tableau, Power BI, and Excel. Proficient in Agile methodologies, ensuring adaptable and efficient project management. Strong communication and interpersonal skills, with a track record of delivering high-impact solutions in dynamic environments. Seeking to leverage these skills in a Business or Data Analyst role to drive strategic decision-making and business success.
Overview
2025
2025
years of professional experience
1
1
Certification
1
1
Language
Work History
Hospitality
Zoom2u, Menu-log, Uber-eats
9 2021 - Current
- Ensured timely deliveries and high customer satisfaction by managing routes efficiently, resolving issues promptly, and maintaining accuracy
- Adapted to various schedules and adhered to safety protocols, including handling alcohol deliveries
CUSTOMER SERVICE
Not Just Curries
10.2018 - 01.2019
- Streamlined call handling processes for improved efficiency and reduced wait times.
IT Intern
3 One Technologies
01.2018 - 07.2018
- Supported IT department in handling technology rollout and maintenance.
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Delivered assistance and support for team-based IT projects.
IT Intern
3 One Technologies
01.2018 - 07.2018
- As an IT Intern at 3 One Technologies, I gained hands-on experience in designing, building, and maintaining web applications using technologies such as HTML, CSS3, JavaScript, and SQL
- I actively participated in project development, contributing to both front-end and back-end tasks
- This role provided me with a strong foundation in web development and database management, while also enhancing my problem-solving and technical skills in a real-world setting
Discipline Coordinator
SVS Engineering College
06.2014 - 03.2017
- Coordinated cross-disciplinary activities, encouraging collaboration among teachers from different subject areas.
Senior Class Representative
SVS Engineering College
06.2014 - 03.2017
- Collaborated with faculty members to review course material and propose updates for continuous improvement.
- Mentored junior class representatives, providing guidance and support for their professional development.
Volunteer
Oomph Information Solutions
07.2014 - 07.2014
Volunteered in Organising the 3D printing Seminar
Education
Bachelor in Computer Science - Business information systems
01.2019 - 01.2022
- Student Attendance Management Systems, My role was to Research about the available RFID technologies and implement in our system with necessary changes and adapt to our environment - Capstone Project
- Thesis Statement: Text Categorization
Master of Science - Business Information Systems
04.2001 -
- Investigation And Analysis of the role of AI towards enhancing customer services in the Hospitality industry, Artificial Intelligence has raised the bar for competition and impacts how guests and hotels communicate and transact with one another.- Research Project
Skills
Tableau
MS Excel
WordPress
Power BI
SQL
Basics of Java
Python
MS Office
Windows
Linux
MacOS
Problem-Solving
Critical Thinking
Strategic Planning
Agile Methodologies
Hospitality best practices
Requirements Gathering
Project Management
Business process improvement
Data Analysis
Certification
DCA
Projects
Role of AI in the Hospitality Industry, University Project, Analyse AI's impact on hospitality service delivery, focusing on ethics and opportunities., OODO, Data Collection, Microsoft Office, Qualitative Analysis, Conducted data collection and analysis, examined ethical issues, and reviewed industry practices., Earned High Distinction, demonstrating precision and independence. Student Attendance Management System
References
Upon Request
Professionalnetworks - Linkedin
http://www.linkedin.com/in/sai-charan-reddy-rachamalla
Software
EXCEL
Python
Word press
Powerbi
JIRA
SQL Workbench
Timeline
SVS Institute Of Technology - Bachelor in Computer Science, Business information systems
01.2019 - 01.2022
CUSTOMER SERVICE - Not Just Curries
10.2018 - 01.2019
IT Intern - 3 One Technologies
01.2018 - 07.2018
IT Intern - 3 One Technologies
01.2018 - 07.2018
Volunteer - Oomph Information Solutions
07.2014 - 07.2014
Discipline Coordinator - SVS Engineering College
06.2014 - 03.2017
Senior Class Representative - SVS Engineering College
06.2014 - 03.2017
Torrens University Australia - Master of Science, Business Information Systems
04.2001 -
Hospitality - Zoom2u, Menu-log, Uber-eats
9 2021 - Current