Said Taha
Dallas,VIC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
McDonalds Crew Member
David Munroe Dr
Roxbrough Park, VIC 3064
10.2021 - Current
- Made food according to standard recipes with requested changes for customer satisfaction
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
- Delivered special orders to waiting vehicles and tables to promote specialized service.
Family Day
Shop, Food Service, East Preston Islamic College
Preston, VIC 3072
02.2017 - 02.2019
- Checked the incoming orders and organised new stock
- Created a menu and a price list for all the items
- Address customer issues immediately to guarantees with resolution
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Developed team communications and information for meetings
- Completed order while undergoing the correct procedures.
Convenience Store Assistant
The Good Market Convenience Store
Windsor, VIC 3181
03.2019 - 09.2019
- Maintained energy and enthusiasm in fast paced environment
- Worked flexible hours, a night, weekend, and holiday shifts
- Quickly learn the new skills and applied them to daily tasks, improving efficiency and productivity
- Actively listen to customers, handled concerns quickly and escalated major issues to supervisor
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
VCE -
East Preston Islamic College
Preston, Melbourne, VIC12.2023
Certificate II in Health Services Assistant -
Peter Lalor Vocational College
Lalor, Melbourne, VIC11.2022
Skills
- Proficient in both English and Arabic
- Analytical skills
- Multitasking abilities
- Excellent work ethic
- Verbal and written communication
- Customer service focus
- Creative thinking
- Efficient problem solving
- Great teamwork
- Proficient leadership
DOB
28/02/2006
Collaborative Skills
- Summit Boys Camp
- Building Bridges Participant
- School Fair Assistant
- District Sports
- Vice-Captain
Timeline
McDonalds Crew Member
David Munroe Dr
10.2021 - Current
Convenience Store Assistant
The Good Market Convenience Store
03.2019 - 09.2019
Family Day
Shop, Food Service, East Preston Islamic College
02.2017 - 02.2019
VCE -
East Preston Islamic College
Certificate II in Health Services Assistant -
Peter Lalor Vocational College