Mustafa Hamid Sayefuddin Rakib
Perth,WA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
District Sales Representative
Bata Shoe Company (Bangladesh) Limited
09.2022 - 04.2023
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
- Achieved or exceeded company-defined sales quotas.
Team Leader
Best Fried Chicken (BFC)
11.2021 - 06.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Team Leader - Service Delivery
Agora Retail Grocery Solutions
03.2021 - 09.2021
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
Education
Master of Marketing & Innovation Management -
Edith Cowan University
Perth, WABBA - Marketing And E-Business
BRAC University
Bangladesh02.2023
Skills
- Sales
- Store Displays
- Promotional Events
- Effective Scheduling
- Operational Efficiency
- Client Needs Assessment
- Campaign Support
- Brand Visibility
- Market research
- Project Management
Certification
- Excel Skills for Business: Essentials from Macquarie University, Sydney, Australia.
- Marketing analytics from Macquarie University, Sydney, Australia
- Project Management from the University of California, Irvine.
- Successful Negotiation from the University of Michigan, United States.
Credentials: https://www.linkedin.com/in/sayefuddinrakib/
Reference
Abul Barakat Mohammad Sad |
District Manager and Central coordinator of Urban Franchise, Bata Shoe Company (Bangladesh) Limited | +8801828843131
Timeline
District Sales Representative
Bata Shoe Company (Bangladesh) Limited
09.2022 - 04.2023
Team Leader
Best Fried Chicken (BFC)
11.2021 - 06.2022
Team Leader - Service Delivery
Agora Retail Grocery Solutions
03.2021 - 09.2021
Master of Marketing & Innovation Management -
Edith Cowan University
BBA - Marketing And E-Business
BRAC University
- Excel Skills for Business: Essentials from Macquarie University, Sydney, Australia.
- Marketing analytics from Macquarie University, Sydney, Australia
- Project Management from the University of California, Irvine.
- Successful Negotiation from the University of Michigan, United States.
Credentials: https://www.linkedin.com/in/sayefuddinrakib/
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