Saif Al Sami
Melbourne,Australia
Summary
Proven expertise in maintaining cleanliness and enhancing customer experiences, demonstrated during my tenure at Cleanet Australia. Excelled in operating advanced cleaning machinery and fostering strong customer relationships, ensuring a 30% increase in client satisfaction. Skilled in hazardous material handling and effective communication, I bring a blend of technical proficiency and interpersonal skills to any team.
Overview
2025
2025
years of professional experience
Work History
Cleaning
Cleanet Australia
Melbourne, Australia
01.2023 - 11.2024
- Scrub the floor with Machine
- Food Court cleaning
- Back-of-house cleaning.
- toilet cleaning
Customer Service Representative
Addidas
Southbank, Australia
04.2023 - 09.2023
- Handled customer complaints and inquiries in a courteous and efficient manner
- Developed strong customer relationships and loyalty through effective communication
- Attended regular team meetings to discuss performance metrics, challenges faced and potential solutions
Cleaning
Melbourne Airport|Ikon Service
Melbourne, Australia
- Checked rooms, public spaces and bathrooms multiple times per shift for floor cleaning needs.
- Operating floor cleaning machines such as scrubbers or burnishers to buff floors.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
Cleaning
MECE | Ikon Service
Melbourne, VIC
- kiosk room cleaning
- Performed weekly cleaning duties such as dusting, mopping, vacuuming.
- Operated floor buffers and other specialized cleaning equipment safely.
Education
Bachelor of Computer Science - Cybersecurity
Swinburn University of Technology
Hawthorn03.2026
Higher Secondary Certificate -
Savar Model College
12.2020
Skills
- Cashier
- Sales representative
- Polishing surfaces
- Window cleaning
- Hazardous material handling
- Work area cleaning
- Deep cleaning
- Cleaning skills
- Equipment inspection and cleaning
- Housekeeping and cleaning
- Maintaining and cleaning equipment
Reference
- MD Shafin Alam, MECE, Ikon Service,0405388475
- Abdul Kader Md Zakaria, NGV, Ikon service, 0423412066
- Mosabbir Sahid Alam, Crown, Ikon Service, 0480622332
Timeline
Customer Service Representative
Addidas
04.2023 - 09.2023
Cleaning
Cleanet Australia
01.2023 - 11.2024
Cleaning
Melbourne Airport|Ikon Service
Cleaning
MECE | Ikon Service
Bachelor of Computer Science - Cybersecurity
Swinburn University of Technology
Higher Secondary Certificate -
Savar Model College
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