SAI JASPER KAUR BOSE SINGH
Lakemba
Summary
Compassionate Care Service Employee with hands-on experience in providing health care and support to elderly patients, both at residential homes and healthcare institutions. Strengths include patience, empathy, and strong interpersonal skills enabling effective communication with patients, families, and medical professionals. Have made significant contributions in improving patient care standards, facilitating efficient healthcare operations, and fostering a comfortable environment for patients.
Overview
7
7
years of professional experience
6067
6067
years of post-secondary education
Work History
Care Service Employee
St Basils
Lakemba
08.2025 - Current
- Assisted residents with daily living activities and personal care needs.
- Maintained a safe and clean environment for all residents and staff.
- Collaborated with healthcare professionals to address resident health concerns.
- Documented resident progress and reported changes to supervisory staff.
- Followed care plans tailored to individual resident needs and preferences.
Assistant in Nursing
E4 Recruitment
12.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Support Worker
Professional and Leading Care Services PTY LTD
12.2024 - 05.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
Personal Care Assistant
Shepparton Villages
06.2024 - 12.2024
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Monitored and assisted residents through individual service plans.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
PERSONAL CARE ASSISTANT
Able care staffing
02.2023 - 12.2024
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Help with housekeeping to maintain a clean environment
- Provide emotional support.
- Assisted with daily living activities, running errands, and household chores.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
CUSTOMER SERVICE REPRESENTATIVE
VERNEY ROAD MILKBAR AND TAKEAWAY
04.2022 - 03.2024
- Providing excellent wait service to ensure satisfaction
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Communicate order details to the kitchen staff
- Follow all relevant health department regulations
- Multi-tasking various front of the house duties
- Handle raw and cooked food following food hygiene rules.
CREW MEMBER/SHIFT SUPERVISOR
HUNGRY JACKS
06.2022 - 06.2023
- Greet guests with a smile while receiving orders and processing payments
- Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom and exterior
- Maintains health and safety standards in work areas
- Unloads and stocks inventory items as needed
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Customer Service Representative
Shell Coles Express
05.2021 - 12.2021
- Console and customer service etiquette
- Keeping general area, pumps, air and water and tidy the forecourt
- Following merchandise basics and promotion with snacks and confectionery, ridges and chillers, news agency area and etc
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Processing return and voids, flybuys cards, drive off payments/losses and ghost sales
- Starting and closing shift; processing pay-ins, cash drop, adjusting the till, fuel price changes and fuel delivery
Bakery Sales Assistant
Bakers Delight
04.2020 - 04.2021
- Offered every customer exceptional service and learned regular customers' preferences
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly
- Maintained safe food handling standards at all times
- Listened to customer needs and desires to identify and recommend optimal products
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Prioritized helping customers over completing other routine tasks in store
- Assisted customers with signing up for store loyalty programs and provided details about key benefits
Sales Associate Intern
Ryan's Fruit And Veg
10.2019 - 11.2019
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Answered product questions with up-to-date knowledge of sales and store promotions
- Performed stocking and informed management of low inventory quickly
- Increased sales revenue through effective upselling and cross-selling techniques.
- Resolved customer complaints professionally, reinforcing the brand's commitment to excellence in service.
Stock Clerk
Kalafatis Fresh Produce
04.2019 - 10.2019
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
- Checked and pulled defective or expired products from shelves
- Maintained effective team member communication
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Education
ADVANCE DIPLOMA of Civil Construction Design -
Harward International College
Melbourne, VICDiploma - Assistant in Nursing
Southern Cross Education Institue
Sydney 06.2023 - 05.2024
DIPLOMA of Community Services -
Studywise College
Melbourne, VICDiploma, Early Childhood Education And Care -
Southern Cross Education Institute
Melbourne, VICCertificate IV, Leadership And Management -
Mint International College
Melbourne, VICDiploma in Banking And Finance -
Ungku Omar Polytechnic
MalaysiaSkills
- Health monitoring
- Team collaboration
- Community engagement
- Emotional resilience
- Problem resolution
- Quality assurance
- Mobility assistance
- End-of-life care
- Care planning
- Healthcare ethics
- Dementia care
- Records management
References
- Allischia Speering, 0448370251
- Chrysovalanti Psara, 0422613065
- Dennis Andres, 0411119137
- Sarah Singh, 0413003993
- Gurmeet Singh, 0414344542
Timeline
Care Service Employee
St Basils
08.2025 - Current
Assistant in Nursing
E4 Recruitment
12.2024 - Current
Support Worker
Professional and Leading Care Services PTY LTD
12.2024 - 05.2025
Personal Care Assistant
Shepparton Villages
06.2024 - 12.2024
Diploma - Assistant in Nursing
Southern Cross Education Institue
06.2023 - 05.2024
PERSONAL CARE ASSISTANT
Able care staffing
02.2023 - 12.2024
CREW MEMBER/SHIFT SUPERVISOR
HUNGRY JACKS
06.2022 - 06.2023
CUSTOMER SERVICE REPRESENTATIVE
VERNEY ROAD MILKBAR AND TAKEAWAY
04.2022 - 03.2024
Customer Service Representative
Shell Coles Express
05.2021 - 12.2021
Bakery Sales Assistant
Bakers Delight
04.2020 - 04.2021
Sales Associate Intern
Ryan's Fruit And Veg
10.2019 - 11.2019
Stock Clerk
Kalafatis Fresh Produce
04.2019 - 10.2019
ADVANCE DIPLOMA of Civil Construction Design -
Harward International College
DIPLOMA of Community Services -
Studywise College
Diploma, Early Childhood Education And Care -
Southern Cross Education Institute
Certificate IV, Leadership And Management -
Mint International College
Diploma in Banking And Finance -
Ungku Omar Polytechnic