Sai Kiran Nichakola
Melbourne,VIC
Summary
Dedicated and skilled professional with expertise in commercial cookery, hospitality management, and customer service. Adept at managing kitchen operations, leading teams, ensuring food safety compliance, and delivering exceptional customer experiences. Proven ability to handle high-pressure situations, coordinate service flow, and maintain high standards of food quality and hygiene to further enhance leadership and operational skills.
Overview
11
11
years of professional experience
Work History
Assistant Sous Chef
Simple Indian
10.2024 - Current
- Strengthened teamwork among kitchen staff by fostering an atmosphere of mutual respect and supportiveness.
- Increased efficiency by delegating tasks to appropriate staff members based on their skill sets and workload capacity.
- Maintained high sanitation standards by regularly cleaning workspaces, equipment, and utensils.
- Reduced food waste by implementing inventory control measures and utilizing leftover ingredients creatively.
Sous-Chef / Kitchen Manager
Aha_tiffins
03.2023 - 02.2024
- Managed and coordinated kitchen staff, ensuring efficient workflow during busy service periods and promoting teamwork
- Oversaw the preparation and presentation of dishes, ensuring consistency, quality, and adherence to recipe specifications
- Ensured that all kitchen operations complied with food safety regulations and health standards, maintaining cleanliness and hygiene throughout the kitchen
- Stepped in to manage kitchen operations during peak service times, ensuring smooth execution of orders and resolving any issues that arose in a fast-paced environment
Customer Service Representative
Seven Eleven
08.2019 - 10.2022
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Managed stock filling and assisted customers in locating specific items, recommending products based on their needs or preferences
- Processed sales transactions quickly and accurately at the register
- Helped coordinate online or delivery orders, ensuring timely and accurate service
Associate Software Engineer
Stern Treck
08.2014 - 03.2018
- Tested software functionality, design, and quality requirements for components
- Assisted Software Architects in maintaining and improving in-house software modules and provided technical support
- Developed, modified, and reviewed testing components based on defined specifications
- Provided assistance with the specialized development, maintenance, and support of infrastructure technologies
Education
Diploma of Hospitality Management -
Acumen Education
Melbourne, VIC11.2024
Certificate IV in Kitchen Management -
Acumen Education
Melbourne, VIC05.2024
Certificate III in Commercial Cookery -
Acumen Education
Melbourne, VIC10.2023
bachelor’s degree - Electronics and Communication Engineering
Gitam University of Engineering and Technology
Visakhapatnam, Andhra Pradesh04.2014
Skills
- Food Preparation & Cooking Techniques
- Customer Service
- Kitchen Management
- Food Safety Standards
- Event Planning & Coordination
- Hospitality Operations
Accomplishments
- Completed a 100-hour from Sanjha chula Indian restaurant for gaining hands-on experience in kitchen operations, food preparation, and customer service.
- Received recognition for consistently receiving positive feedback from clients for food quality, presentation, and customer service during practical work experience.
Timeline
Assistant Sous Chef
Simple Indian
10.2024 - Current
Sous-Chef / Kitchen Manager
Aha_tiffins
03.2023 - 02.2024
Customer Service Representative
Seven Eleven
08.2019 - 10.2022
Associate Software Engineer
Stern Treck
08.2014 - 03.2018
Certificate IV in Kitchen Management -
Acumen Education
Certificate III in Commercial Cookery -
Acumen Education
bachelor’s degree - Electronics and Communication Engineering
Gitam University of Engineering and Technology
Diploma of Hospitality Management -
Acumen Education
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