Sai Krishna Thallapally
Kalgoorlie WA,Australia
Summary
As a passionate mining engineering student, my goal is to further advance my expertise and contribute to the mining industry's sustainable development. By pursuing an MS in Mining, I aim to enhance my knowledge in cutting-edge technologies, environmental stewardship, and geological exploration, positioning myself as a dedicated professional committed to responsible resource extraction and innovation.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
D mart
Hyderabad, Telangana
06.2023 - 06.2024
- Resolved customer complaints promptly and efficiently.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
Kitchen Team Member
KFC
Hyderabad, Telangana
06.2023 - 05.2024
- Checked temperatures of freezers and refrigerators regularly to ensure safe storage of perishables.
- Provided assistance during busy periods by taking on additional responsibilities as needed.
- Labeled containers appropriately with date and time stamps indicating when they should be used or discarded.
- Performed basic maintenance duties such as wiping down counters and surfaces after each shift.
- Disposed of waste in accordance with company policies and procedures.
- Cooked a variety of dishes including entrees, side dishes, salads, sandwiches and desserts.
Education
B.Tech - Mining - Mining Engineering
AKS University
Madhya Pradesh, India07.2023
Diploma in Mining - Diploma Mining
Abdul Kalam Institute of Technological Sciences
Telangana, India03.2019
Board of Secondary Education, State -
TS Model School
Telangana, India03.2017
Masters of Professional Mining Engineering
CURTIN UNIVERSITY
West Kalgoorlie, WASkills
- Technical Knowledge
- Safety Awareness
- Problem Solving
- Project Management
- Team Work and Leadership
- Interpersonal skills
- Escalation management
- Process Optimization
- Stock management
Minevisits
- KK-5 mine Mandhamarri Telangana
- Jk opencast mine Yellandu, Telangana
- Hatti gold mines, Raichur, Karnataka
Activities
- Cricket
- Swimming
Projects
Heavy Earth Moving Machinery in special reference with dumper, In this project, I have documented all Heavy Earth Moving Machines (HEMM) utilized, such as Dumpers, along with their detailed specifications, including capacity, efficiency, functions, and more. Room and Pillar Method, In our room and pillar mining project, we've developed a 3D visualization that illustrates the creation of a network comprising alternating open spaces and substantial coal pillars.
Disclaimer
I hereby declare that the above mentioned information is true to the best of my knowledge.
Timeline
Customer Service Representative
D mart
06.2023 - 06.2024
Kitchen Team Member
KFC
06.2023 - 05.2024
B.Tech - Mining - Mining Engineering
AKS University
Diploma in Mining - Diploma Mining
Abdul Kalam Institute of Technological Sciences
Board of Secondary Education, State -
TS Model School
Masters of Professional Mining Engineering
CURTIN UNIVERSITY
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