Sai Krishna Yarlagadda
Pakenham
Summary
Employees might be motivated to accomplish their best work by approachable, interesting players and leaders. A man with a love of food and drink who is knowledgeable and meticulous. a multi-tasker who excels at managing food and providing customer service, and who has a history of motivating others to provide excellent customer service and customer satisfaction. By mastering the art of upselling, consistently surpass sales targets. SKILL Precision. Measuring. Supervising. Presentation. Sizing of portions. quality of the food. effective work ethics. Controlling time. effective under pressure. Customer and individual services. Fluent in the English language and a quick learner. demonstrated experience handling accurate and effective cash transactions
Overview
7
7
years of professional experience
Work History
Manager
Liberty PAKENHAM CENTRAL
885 PRINCES HIGHWAY , Pakenham , VIC - 3810
07.2023 - Current
- Handled and stored food to eliminate disease and prevent crossed grinding.
- Minimize losses and maintain the supply stock and maintained accurate inventory records to minimize the supply order.
- Wrote detailed narrative reports and maintained daily activity reports.
- Maintain according to the franchise criteria and the requirements.
- Check the freezer and refrigerator before each turn and check the correct temperature.
- Cleaning each device for each turn and cleaning all the equipment.
- Approved regular payroll submissions for employees.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Console Operator
LIBERTY LAWNTON
706/708 GYMPIE ROAD, STRATHPINE , QLD - 4501
01.2023 - 06.2023
- Verify the identity of food, cigarette and beverage customers
- Effectively display products that meet visual marketing and display standards
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Based on customer service, standards, and priorities, strive to achieve goals, including fuel volume, store sales, security, and mystery shop scores
- Handle all matters related to customer relations in a cordial manner and in accordance with company policies
- Effectively display products that meet visual marketing and display standards
- Managing the stocks according to the standards
- Engage with customers and create a positive shopping experience and drive revenue growth
- Have a good understanding of food and safety practices
- S RY
- Maintain and obtain a clean and customer-friendly environment
- Used to train employees on security measures every 3 months
- Clean and tidy stores, including cash registers and display cases
- Process cake and check date and temperature
- Efforts to achieve goals, including fuel volume, store sales, safety, mystery store scores based on service, standards, and customer priority.
- Carried out day-day-day duties accurately and efficiently.
Operator
Buritto Bar
4/300 OLD CLEVELAND ROAD, COORPAROO, QLD-4151
05.2019 - 11.2022
- Coordinate and manage the daily operations of the Front of the House restaurant and Back of the House
- Used to prepare all appetizers and desserts
- Good for selling desserts to customers having dinner with family
- Handle and store food to eliminate disease and prevent cross contamination
- Cook the exact number of dishes each customer needs, fulfilling several different orders at the same time
- Prepare restaurant tables with special attention to hygiene and ordering
- Regularly review product quality and research new suppliers, organize and monitor shifts & Evaluate employee productivity and provide feedback to improve productivity
- Estimate future demand for goods, kitchen utensils and cleaning products Ensure compliance with health and safety rules
- Be critical in analyzing problems, evaluating solutions and to take decisions
- Generate detailed weekly, monthly and yearly income and expense reports Promote the brand in the local community through word of mouth and food events
- Suggest ways to reach more larger audience (e.g., discounts and social media advertising)
- Develop, implement and manage business plans to drive profitable food and beverage sales
- Used to supervise all cleaning jobs
- Handle complaints or problems with a positive attitude.
- Managed day-to-day business operations.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Console Operator
BP NEWSTEAD
20 COMMERCIAL ROAD , NEWSTEAD , QLD - 4006
10.2017 - 04.2019
- Maintain store in neat and organized fashion.
- Observe cars at gas pumps and ensure theft attempts are documented.
- Upsell customers on drink and snack items.
- Dispense lottery tickets and low-value winnings.
- Train new clerks on proper procedures.
- Consistently exceed sales goals.
- Won Employee of the Month three times for excellent performance.
Education
MBA - Human Resources Management
Queensland University of Technology
Brisbane, QLD08.2016
Skills
- Work Planning and Prioritization
- Accounting & Budgeting
- Strategic workflow planning
- Business operations, stakeholder relation development
- Proficient with POS systems
- Excellent interpersonal and communication skills
- Poised under pressure
- Experienced in inventory management & reconciliation
- Safe food handling, kitchen equipment operation & maintenance
- Staff recruitment and training
- Fun and energetic
Additional Information
- Recruited and given customer service and food preparation training to close to 14 staff.
- Among the other stores in our franchise, I consistently kept my restaurant in the top 5 for sales.
- Weekly sales rose from 13,000 to 17,000; food expenditures were cut by 7% as a result of giving customers exact servings by measuring ingredients with spoons and preparing pricey products in advance;
- The manager of the burrito bar appreciates me and the chance to mentor new hires at the just created stores, and suggests that I manage two company-run burrito bars, which I did halfway through.
- Monthly KPIs should be consistently exceeded by 10% or more.
Timeline
Manager
Liberty PAKENHAM CENTRAL
07.2023 - Current
Console Operator
LIBERTY LAWNTON
01.2023 - 06.2023
Operator
Buritto Bar
05.2019 - 11.2022
Console Operator
BP NEWSTEAD
10.2017 - 04.2019
MBA - Human Resources Management
Queensland University of Technology