Sailakshmi Manne
One Friend Way , Tarneit,VIC
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Caltex petroleum station
Preston, Vic
02.2025 - Current
- Developed positive relationships with customers through friendly interactions.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Front End Associate
Pizza Hut
Collingwood, Vic
01.2024 - 11.2024
- Assisted customers in determining preferences.
- Processed customer transactions and provided excellent customer service.
- Greeted customers to determine wants or needs.
- Kept checkout areas clean, organized, and replenished with necessary supplies.
- Provided feedback from customers to store management to improve service and products.
- Handled cash, credit, and debit transactions accurately and efficiently.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
Master of Computer Applications - Computer Science
Acharya Nagarjuna University
Guntur India 08-2021
Skills
- Scheduling
- Account updating
- Complaint resolution
- Sales closing
- Adaptability in Dynamic Environments
Timeline
Customer Service Representative
Caltex petroleum station
02.2025 - Current
Front End Associate
Pizza Hut
01.2024 - 11.2024
Master of Computer Applications - Computer Science
Acharya Nagarjuna University
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