Summary
Overview
Work History
Education
Skills
References
Timeline
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Sailen Maharjan

Catherine Fields,NSW

Summary

A highly motivated and results-driven professional with a proven track record in delivering exceptional performance. Adept at problem-solving and adapting to new challenges, while maintaining a warm and approachable demeanor.

Overview

8
8
years of professional experience

Work History

General Service Officer- Grade 2

NSW Health
05.2023 - Current

•Perform thorough cleaning and sanitization of patient rooms, operating theatres, and common areas to maintain a safe and hygienic environment.
• Adhere to strict infection control protocols and standards to prevent the spread of disease and ensure patient safety.
• Utilize industry-standard cleaning equipment and supplies to effectively remove contaminants and maintain cleanliness to hospital standards.
•Collaborate with the environmental services team to ensure efficient and timely completion of cleaning tasks across various hospital units.

General Service Officer

Strathfield Private Hospital
05.2021 - 11.2023

• Liaised with supervisor to deliver effective service
• Ensured all equipment utilised on the shift is cleaned, restocked and stored in the appropriate storage area
• Demonstrated care and economy in the use of supplies and equipment
• Cleaned and sanitised workstations and food court areas
• Performed terminal clean when there is a discharge or transfer or deceased patient
• Transported deceased patient
• Displayed a strong level of team commitment whilst also having the ability to work autonomously where required
• Maintained communication throughout the work period with both team members and customers to increase the efficiency of service and work and to eliminate any possible issues.
• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team needs while avoiding unnecessary delays or errors.
• Assisted and handled any queries of patients by self and/ or referred it to the manager whenever required.

Store Manager

Subway
03.2016 - 11.2021
  • Managed appropriate roster and team members
  • Responded to customer requests for products, services, and company information.
  • Liaised with different companies in terms of ordering and when there is a delay or mistakes in delivery via verbal or written communication methods
  • Educated customers on promotions to enhance sales.
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Monitored employee performance and developed improvement plans.
  • Managed inventory control processes to restore stock, control costs and maintain sales floor levels to meet customer needs.

Cleaner

Keg & Brew
03.2016 - 11.2017
  • Mixed, used, and properly stored hazardous chemical cleaners to minimize the risk of injury or illness.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained specialty spaces such as chemistry laboratories by cleaning them with safe solvents.
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost time accidents.
  • Prepared facilities for special events, including bringing out chairs and table racks, setting up arrangements, and handing decorations.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.

Education

Higher Secondary Certificate -

Shahid Dharma Bhakta School
Patan

Higher School Certificate -

Unique College
Patan

Bachelor of Management -

Bright Future H. S. School/ College
Patan

Skills

  • Effective Time Management
  • Adaptability
  • Interpersonal Communications
  • Manual Handling
  • Communications
  • Multitasking
  • Written Communication
  • Customer Service
  • Inventory Control

References

  • Mandip Shrestha from Strathfield Private Hospital
    Email: avhay.11@gmail.com
    Contact Number: 0468865016


  • Ganga Maharjan from NSW Health

      Email: me.ganga1231@gmail.com

      Contact Number:0449989177


  • Sudip Maharjan from Subway

     Email: sudipm1307@gmail.com

     Contact Number: 0435667221

Timeline

General Service Officer- Grade 2

NSW Health
05.2023 - Current

General Service Officer

Strathfield Private Hospital
05.2021 - 11.2023

Store Manager

Subway
03.2016 - 11.2021

Cleaner

Keg & Brew
03.2016 - 11.2017

Higher Secondary Certificate -

Shahid Dharma Bhakta School

Higher School Certificate -

Unique College

Bachelor of Management -

Bright Future H. S. School/ College
Sailen Maharjan