Sailesh Rachapudi

Having around 15+ years of IT experience. Having around 8+ years of in developing web based applications using PEGA PRPC tool. Excellent capability on Development and Testing of Web/Enterprise applications in HealthCare and Banking domain using Pega PRPC. ITIL Certified Involved in designing/understanding of applications and interacted with Clients in all phases - Requirements and Analysis, Design, Coding, Testing and UAT. Worked on User Interface design part like Portal creation, Harness rules and Section design. Implemented activities, decision, declarative and validation rules. Implemented reports using Report Definition. Worked on Integration Connector rules like Connect-SOAP, Connect-SQL. Worked on SOAP Service, Service File component and Listeners. Implemented advanced agents. Good knowledge on security rules like access groups, access roles. Designed Process Flows and have good knowledge on class structure. Experience in debugging tools like Tracer, Clipboard, Rules inspector and also on Performance tuning tools like PAL. Good knowledge on Database Oracle SQL and MSSQL. Good knowledge on Agile Project Methodology.

• Pega Systems inc. Certified System Architect (CSA)
• Pega Systems inc. Certified Senior System Architect (CSSA)
• Pega Decisioning Consultant

• Appreciated by Scrum master for commitment and dedication for achieving the tasks in each sprint.
• Recognized by Product Owner for hard work and contribution towards delivery of user stories in sprint.

• CPDH & PA COSSE Application support (Common Wealth Bank), 06/01/21 – Present, Application Support Lead, Supported all Major Releases and BAU changes including Log4j vulnerability remediation. Get requirements from Business and do Day 2 coding changes. Supported annual MERT Activities. Performing Daily health checks of nodes and checklist to guardrail the production application. Setting customer service objectives and goals. Hiring and training new personnel. Implemented production, productivity, quality and customer service standards. Formulated procedures and policies that define how the service staff can provide quality service and support to customers. Managed Service level agreements and ensuring services meet the business need. Managed processes, staffing, planning, tracking budget expenses. Analyzed information, developed standards. Worked closely with external providers of technology, software and security services. Representing the team in High Priority Incident Management (HPIM) calls to triage the problems and recommended the problem solutions. Production deployment activities. Supported COSSE in various areas like NFT, SCAT testing, production release support and defect fixes deployment support. Resolved incidents on time i.e within SLA - 100% compliance to all SLAs & KPIs. Automated Batch process.
• DRAOR(DOJ), 09/01/20 – 06/30/21, Senior Developer, The initial objective of the DRAOR/SDAC-21 project is to develop a fit for purpose information technology solution that will replace and enhance the functionality of the currently maintained Excel-based platforms, databases, and reporting templates. To deliver the remainder of the approved scope which will aim to assist with identifying risk escalation and improve efficiencies which will ultimately maximize the benefits achieved. Gathering the requirement from BA Team and providing estimates accordingly. Attending SSD walkthrough and involved in grooming and sizing the sprint as per the design of module. Implementing the Pega rules like Activity, Sections, Flows, Harness, Flow Action, Declarative rules, Integration, Agents etc. Performing the unit testing after development of each user stories. Fixing the defects on implemented user stories. Develop an application on Pega Government Platform. Created Reports using Report Definition. List view and Summary view rules. Created Decision Rules like when condition Rules, Decision Table Rules, Decision Tree Rules and Map Value Rules. Extensively used Debugging tools like Clip board, Tracer and rules inspector for Troubleshooting. Created Declarative Rules like Declarative Expression, constraints, Declare on Change. Coordinating with the project team to ensure the business architecture matches the needs of the customer. Coordinated daily Scrum Meetings, Sprint Planning, Sprint Review.
• CIMO and Enterprise Squad (National Australia Bank), 08/01/19 – 09/30/20, Senior System Architect, The objective of the project is to replace the legacy systems (eClips) and implement and optimize its existing functionalities such as global and domestic cash transfers, trade settlements, derivatives and other corporate financial actions in Pega and initiate those transactions through fax, web and manual channels. Responsible for: Designed and developed Business Process Management (BPM). Engaged in requirement Analysis, Design, Implementation of PRPC. Defined Class Structures (Work, Data), Work types, and Work Object. Implementing the Pega rules like Activity, Sections, Flows, Harness, Flow Action, Declarative rules, Integration, Agents etc. Performing the unit testing after development of each user stories. Support CQA and fixing the defects on implemented user stories. Performing the demo for the module after each closure of Sprint to the Client. Conducting system performance tests. Created Reports using Report Definition. List view and Summary view rules. Created Decision Rules like when condition Rules, Decision Table Rules, Decision Tree Rules and Map Value Rules. Extensively used Debugging tools like Clip board, Tracer and rules inspector for Troubleshooting. Created Declarative Rules like Declarative Expression, constraints, Declare on Change. Coordinating with the project team to ensure the business architecture matches the needs of the customer. Coordinated daily Scrum Meetings, Sprint Planning, Sprint Review.
• AIG – One Claim Application, 01/01/19 – 06/30/19, Senior System Architect, AIG is an independent Enterprise Insurance Service supporting all types of HealthCare claims processing for a wide range of plans and policies. EAS planned to be established as a key component of the Claims Highway utilized across UHC systems as a flexible and reusable framework for benefit adjudication. Responsible for: Gathering the requirement from BA Team and providing estimates accordingly. Attending SSD walkthrough and involved in grooming and sizing the sprint as per the design of module. Implementing the Pega rules like Activity, Sections, Flows, Harness, Flow Action, Declarative rules, Integration, Agents etc. Performing the unit testing after development of each user stories. Support CQA and fixing the defects on implemented user stories. Performing the demo for the module after each closure of Sprint to the Client. Performed peer review of code. Creation of rule set version and product patch. Application deployment in test environments like QA and stage/UAT environments. Scheduling and maintaining JENKINS pipeline deployment.
• US Bank - Encore, 06/01/16 – 12/31/18, Pega Developer and Production Support, To enable their business to thrive they need to migrate to a flexible and scalable web-based application that can meet their growing business needs. Pega and Cognizant have jointly proposed a comprehensive PRPC-based solution that will satisfy US Bank needs and position them for future growth. The proposed solution, which is based on the CPM Framework, includes the features supported by the existing application and will address a host of new features to improve the operating efficiency of their System. Responsible for: Development using PEGA Rules Process Commander according to the Business Requirement. Worked on multiple incidents and problem tickets tracked on Service Now. Involved in fixing production defects. Designed the User Interface Harness, Navigation, Paragraph, and Section. Designed the Portals for different logins. Created the Process Flows, Flow Actions. Implemented the Decision Tables, Declare Expressions, Declare Trigger and When. Addition of SLA rules to assignments, and work objects for time-constrained processing of assignments and work objects. Worked with different tools like Tracer/Rules Inspector for troubleshooting the issues.
• Saud Bahwan Group, 04/01/08 – 03/31/16, Network Engineer and Technical Support, Technical Support to the warehouse users. Configuration and formatting Computers and Laptops. Installation of applications and error handling. Database backups and reports. HHT, Accesspoints installation and support. Printers, PC’s, Label printers installation and technical support. HHT installation and technical support. SAP installation across all departments.

• Date of Birth: 12/28/81
• Marital Status: Married