Having around 15 years of IT experience. Having around 8 years of experience in developing web-based applications using the PEGA PRPC tool. Having two years of experience as a PEGA Smart Dispute Consultant. Excellent capability in the development and testing of web and enterprise applications in the healthcare and banking domains, using Pega PRPC. ITIL Certified, involved in the designing and understanding of applications, and interacted with clients in all phases: requirements and analysis, design, coding, testing, and UAT.