Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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SAIMA HEDAYAT

Cranbourne,Australia

Summary

Compassionate and motivated professional with a strong background in community support, coordination, and team leadership. Experienced in working with children, families, and individuals from diverse cultural backgrounds. Skilled in communication, problem-solving, and maintaining calm in high-pressure environments. Passionate about education and dedicated to creating inclusive, supportive spaces for learning and growth. Brings a people-first approach, strong work ethic, and adaptability - ideal qualities for a future educator.

Overview

2026
2026
years of professional experience

Work History

FLIGHT ATTENDANT

Jetstar Airways
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally

HOSPITALITY WORKER

McDonald's
  • Observed established health and safety regulations to safeguard teams and guests
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process

Support Coordinator

Independent Ability Care
02.2025 - Current
  • Developed and implemented personalized support plans for participants with diverse needs, adapting approaches to accommodate different learning styles and abilities
  • Collaborated with families, specialists, and educators to create holistic support networks, ensuring consistent approaches across home and educational settings
  • Advocated for participants' educational rights and inclusion, coordinating with schools to implement appropriate accommodations and accessibility measures
  • Facilitated skill-building activities that promoted independence, confidence, and community participation for individuals with varying abilities

Volunteer

Activate Youth
01.2025 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer

MATW
10.2024 - Current
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Raised donations and organized beneficial events to support people in need through MATW Project.

ASSISTANT STORE MANAGER

Forever New
10.2023 - Current
  • Managed day-to-day operations including scheduling shifts, assigning tasks
  • Assisted customers with product selection, pricing, payment options and returns and exchanges
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits

RETAIL ASSOCIATE

TK Maxx
09.2021 - 12.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Maintained clean sales floor and straightened and faced merchandise

CAFE WORKER

ASAL SWEET
09.2018 - 09.2021
  • Fulfilled customer orders while complying with pricing, packaging, and weighing procedures
  • Trained new cafe workers in sales, customer service and safety

Education

Diploma of Information, Communication Technology -

Western Sydney University
Sydney, NSW
01-2022

High School Diploma -

EVANS HIGH SCHOOL
Blacktown, NSW
12.2021

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation-supervision
  • Time management

Hobbies and Interests

  • Swimming
  • Fitness
  • Communication
  • Reading
  • Hiking
  • Exploring

Timeline

Support Coordinator

Independent Ability Care
02.2025 - Current

Volunteer

Activate Youth
01.2025 - Current

Volunteer

MATW
10.2024 - Current

ASSISTANT STORE MANAGER

Forever New
10.2023 - Current

RETAIL ASSOCIATE

TK Maxx
09.2021 - 12.2022

CAFE WORKER

ASAL SWEET
09.2018 - 09.2021

FLIGHT ATTENDANT

Jetstar Airways

HOSPITALITY WORKER

McDonald's

Diploma of Information, Communication Technology -

Western Sydney University

High School Diploma -

EVANS HIGH SCHOOL

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SAIMA HEDAYAT