Saipriya Bathini

Technical & QA Skills

• Performed manual testing including functional, regression, end-to- end testing and UI checks to ensure product quality.

• Conducted daily data validation checks to verify accuracy between customer orders across multiple platforms and internal systems.

• Verified and cross-checked product listings, images, and descriptions across marketplaces to ensure UI consistency and correct display.

• Identified and reported issues such as incorrect product listings, pricing mismatches, missing images, and dispatch errors.

• Compared courier APIs and evaluated system behaviors such as rate calculations and address validation as part of integration and functional testing.

• Created structured checklists and process flow documents aligned with test case writing and execution.

• Performed inventory audits and reconciliations to validate data consistency across systems.

• Analyzed requirements to identify test scenarios and ensure complete test coverage.

• Reported and tracked defects using JIRA and other test management tools.

• Maintained organized documentation including test plans, test cases, and execution reports.

• Conducted API testing using Postman to validate endpoints and response data.

•Able to create detailed testcases based on business requirements and execute them methodically to verify expected results

• Verified web application performance across browsers and platforms.

• Followed the complete bug life cycle from identification to closure.

• Worked within Agile and Scrum environments during sprint testing activities.

• Collaborated with developers and product teams to clarify issues and confirm fixes.

• Used Excel for test result tracking, reporting, and data analysis.

• Applied basic SQL queries to verify backend data accuracy.

• Aware of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) processes.

• Suggested improvements in testing processes to enhance efficiency and quality.

• Performed a variety of administrative and clerical tasks to support daily store operations and management functions.

• Processed store documentation, including invoices, purchase orders, and payroll records with accuracy and confidentiality.

• Managed data entry, record-keeping, and internal reporting using Woolworths systems and databases.

• Supported stock control, inventory updates, and reconciliation of deliveries and returns.

• Assisted in scheduling, rostering, and timesheet verification for store team members.

• Ensured compliance with Woolworths operational policies, safety standards, and company procedures.

• Liaised with suppliers, support office, and department managers to resolve administrative or system issues.

• Provided excellent internal customer service to store teams and management.

• Monitored and organised store communications, mail distribution, and filing systems.

• Contributed to efficiency improvements by identifying and implementing better administrative practices.

• Served customers efficiently at the checkout and service desk, ensuring a high standard of customer service.

• Collaborated with team members across departments to ensure smooth store operations and positive customer experiences.

• Assisted customers with fuel transactions, in-store purchases, and loyalty programs.

• Maintained forecourt safety and cleanliness while adhering to all safety regulations.

• Replenished stock, monitored inventory levels, and ensured product availability.

• Handled cash and EFTPOS transactions with accuracy and accountability.

• Ensured a welcoming store environment through excellent service and store upkeep.