Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saira Kausar

Mill Park,VIC

Summary

Hard-working and motivated Individual who is looking for a challenging role in an enthusiastic environment.

Overview

1
1
year of professional experience

Work History

Customer Service Sales Representative

TK Maxx
11.2023 - 02.2024
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.

Customer Service Representative/Coffee Barista

Graffali's Cafe
08.2023 - 02.2024
  • Greeted customers with smile and responded promptly to customer needs.
  • Collaborated with team members to develop best practices for best service.
  • Handled cash efficiently.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Barista

Little Nest Espresso
03.2023 - 06.2023
  • Promoted a welcoming atmosphere by greeting customers friendly and promptly addressing their needs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Helped management keep adequate supply on hand by notifying of shortages.

Education

Master of Arts - Social Work

Australian College of Applied Profession
Melbourne, VIC
12.2025

Skills

  • Punctual and hardworking
  • Good Customer Service
  • Opening and closing procedures
  • Salesforce proficiency
  • Client Relationship Building
  • Food safety and sanitation

Timeline

Customer Service Sales Representative

TK Maxx
11.2023 - 02.2024

Customer Service Representative/Coffee Barista

Graffali's Cafe
08.2023 - 02.2024

Barista

Little Nest Espresso
03.2023 - 06.2023

Master of Arts - Social Work

Australian College of Applied Profession

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Saira Kausar