Saira MAnsoor
Truganina Melbourne,VIC
Summary
Dynamic customer service professional with extensive experience at Coles, excelling in inventory management and retail merchandising. Proven ability to enhance store organization and boost customer satisfaction through effective assistance and training. Adept at cash handling and fostering a collaborative team environment, ensuring a safe and engaging atmosphere for all.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Retail
Coles
South Melbourne, Vic
02.2022 - 07.2024
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Cleaned shelves, counters and tables to maintain organized store.
- Worked effectively in team environments to make the workplace more productive.
- Trained new team member in cash register, stock procedure, and customer service.
Child Care Worker
Shifa Day care
Sunsine , Vic
03.2017 - 11.2020
- Supervised and monitored the safety of children in my care.
- Assisted with feeding infants and toddlers during meal times.
- Read stories to children and taught them basic skills such as counting, ABCs, and colors.
- Maintained a safe environment for children by following health standards.
- Organized age-appropriate activities such as games, crafts, music, and outdoor play.
Education
Cert IV in Child Care -
Sunshine Institute
Sunshine12-2016
Skills
- Inventory Management
- Loss Prevention
- Customer Assistance
- Retail Merchandising
- Store Organization
- Payment Processing
- Cash Handling
- Customer Service
- Store Opening and Closing
Certification
- First Aid Certificate
- Full Driver License
- Working with children check
References
References available upon request.
Timeline
Customer Service Retail
Coles
02.2022 - 07.2024
Child Care Worker
Shifa Day care
03.2017 - 11.2020
Cert IV in Child Care -
Sunshine Institute
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