Saireddy Surakanti

• Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
• Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
• Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
• Prepared raw materials for cooking by cutting vegetables and preparing dough.
• Monitored and maintained clean working areas and cooking surfaces.
• Used pizza cutter to slice pizzas according to size and customer specifications.
• Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
• Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.

shift manager which includes training to the staff.

Set goals and action plans for the store within the shift manager responsibilities.

ensuring outstanding customer service and operations is the focus.

Implement and follow up the food safety procedures.

Achieving the financial budget and oversee all the paperwork.

Always ensure safety and cleanliness at the store.

• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.

Stocked merchandise each timeframe, clearly labeling items, arranging according to size and color and preparing attractive displays.

used project knowledge , sales abilities and customer relation skills to drive substantial sale increase in type and type products.

Assisted customers with locating and choosing merchandise in any store department.

Managed promotional in store signage and displays and restocked merchandise from returning.

• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Managed customer expectations by clarifying needs, identifying options and recommending products and services.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.