Summary
Overview
Work History
Education
Skills
Accomplishments
Technologies And Tools
Certification
Timeline
Generic

Sai Sudheer Namala

Melbourne,VIC

Summary

Diligent Quality Analyst with strong foundation in software testing and quality assurance methodologies. Developed, implemented test plans and automated for various applications, ensuring product reliability and functionality. Demonstrated analytical skills and problem-solving abilities, enhancing team efficiency and product quality, by conducting e2e and performance testing.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Quality Assurance Engineer

AuctionsPlus
06.2022 - Current

Projects: Mainstreaming business applications from legacy and old systems. Mainly Website, Mobile Application (iOS and Android) and PWA. CXT phase from product rehaul to more customer centric. Tools: Cypress, Neoload, Azure, BrowserStack, SQL, Hubspot.


  • Supported successful product launches by conducting extensive pre-release testing and validation activities.
  • Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
  • Collaborated with developers and project managers to assess program capabilities, features and testing demands.
  • Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
  • Involved in Functional, Component, UAT and PVT.
  • Practicing Agile in fastpaced CI/CD environment.
  • Active in backlog product refinement session.
  • Weekly UAT of new features, Documenting Change requests.
  • Triaging defects and change requests to align with Business requirements.
  • Documentation of individual projects and updating outdated test scenarios.
  • Hubspot integration testing. - Performed cybersecurity testing and reported defects as platform is vulnerable in few key areas.
  • In relay with product, internal stake holders, SME's and development team with OKR's.
  • Developing and maintaining automation scripts based on weeks deployment cycle. -
  • Weekly post deployment production checks.
  • Executing scripts and analyzing results on cypress and Loadrunner.

Quality Analyst

Woolworths
11.2021 - 06.2022
  • Company Overview: EG Group is a leading independent convenience retailer with an extensive network of sites across international markets in North America, Europe, and Australia
  • They have multiple operating stores across Australia, they would like to implement an Integration between Point of sale and Finance application as they are upgrading to new software
  • Developed and maintained quality assurance procedure documentation
  • Practicing Hybrid Agile method and experience in all phases like Scrum, Kanban, and XP
  • Updating the Kanban boards according to User story status and awareness on all different status of Kanban boards
  • Participating in Sprint planning meetings and provided required inputs
  • Helped test lead to provide user story estimations during planning
  • Participating in Retrospective meeting after every Sprint and provided the solutions to the team concerns
  • Consulted manuals and process documents to investigate repeated issues
  • Writing Test cases as per the user stories and managing the Test suites
  • Test case execution and updating the status
  • Defect reporting and running Defect triage calls for Defect tracking
  • Created and collaborated in implementation and maintenance
  • Created and revised procedures, checklists, and job aids to reduce errors
  • Collected and analyzed data and initiated improvements to increase security groups and performance
  • Defined and implemented quality initiatives to reduce risk
  • EG Group is a leading independent convenience retailer with an extensive network of sites across international markets in North America, Europe, and Australia
  • They have multiple operating stores across Australia, they would like to implement an Integration between Point of sale and Finance application as they are upgrading to new software

Test Analyst

247.ai (SiriusXM)
12.2018 - 01.2020
  • Company Overview: Sirius XM Holdings Inc
  • Is an American broadcasting company headquartered in Midtown Manhattan, New York City that provides satellite radio and online radio services operating in the United States
  • They started a customer service in India and Customized the existing CRM to support Customer request and concerns
  • Worked in Incremental Waterfall method to deliver the requirements in phases
  • Analyzing the new requirements and identified the gaps with existing features
  • Initiated Knowledge sharing sessions with Team members to improve the communication and to keep all the testing team on one track
  • Directed team members to follow specific testing standards and guidelines as outlined in project requirements
  • Evaluated data sets from multiple test implementations to determine and account for standard variance in test results
  • Test case writing and Execution to meet the business requirements
  • Bug reporting and bug tracking
  • Prepared RTM document after each phase and provided good test coverage
  • Directed teams completing regression tests to support successful product development stages
  • Collaborated with product owners to stay current on intended functionality
  • Sirius XM Holdings Inc
  • Is an American broadcasting company headquartered in Midtown Manhattan, New York City that provides satellite radio and online radio services operating in the United States
  • They started a customer service in India and Customized the existing CRM to support Customer request and concerns

Test Analyst

Deloitte
01.2018 - 12.2018
  • Company Overview: The Greater Hyderabad Municipal Corporation, chiefly as, GHMC is the civic body that oversees Hyderabad, the capital and largest city of the Indian state of Telangana
  • It is the local government for the cities of Hyderabad and Secunderabad
  • GHMC was implementing an application to support and efficiently run the Municipal Elections of the state
  • Worked in Waterfall method and contributed my work in each phase as required
  • Participated in requirement discussion and clarified my test team queries
  • Participated in daily standup call and provided the daily status
  • Analyzing the User requirements and participated in workshops with BA Team to gain more knowledge
  • Identified the Test scenarios and updated the as per the peer’s feedback
  • Writing Test cases, uploading to the Tool and Executing Test cases
  • Bug Reporting and defect tracking
  • Participating in Training sessions as required to learn new technologies
  • The Greater Hyderabad Municipal Corporation, chiefly as, GHMC is the civic body that oversees Hyderabad, the capital and largest city of the Indian state of Telangana
  • It is the local government for the cities of Hyderabad and Secunderabad
  • GHMC was implementing an application to support and efficiently run the Municipal Elections of the state

Education

Master of Science - Masters of Computer Engineering.

Federation University Australia
Melbourne, VIC
10.2021

Bachelor of Science - Computer Science Engineering

GITAM UNIVERSITY
Hyderabad, India
04-2018

Skills

  • Test automation, Performance and Manual
  • HubSpot integration
  • Microsoft D365 testing
  • Quality Issue Identification
  • Adaptability and Flexibility
  • Standardized Testing Methodology
  • System integration testing
  • Sanity and smoke testing
  • Audit Assistance
  • Compatibility Testing
  • Exploratory testing
  • Accessibility testing
  • Problem Solving
  • UAT and PVT
  • Automated testing
  • Security testing
  • Performance tracking
  • Test plan development
  • Test automation proficiency
  • Test script writing
  • Mobile application testing iOS and Android
  • Regression Testing
  • Salesforce CRM
  • Hubspot Integration
  • API testing experience
  • Software development lifecycle
  • Documentation expertise

Accomplishments

  • Achieved Stable results on projects by introducing Cypress for automating from manual tasks.
  • Documented and resolved rollbar errors which led to defect resolution on every week refinement session.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 15 in the development of implementing new Azure zone location in Melbourne as disaster recovery measures.

Technologies And Tools

  • Azure Devops, Azure Integration Services
  • POSTMAN, Insomnia
  • NeoLoad, Loadrunner
  • Rollbar, Sendgrid
  • WAVE Web Accessibility Evaluation Tools
  • Browserstack, Appium
  • Amazon web services, Server monitoring
  • SQL, SSMS
  • JIRA, Confluence
  • Xray
  • HP ALM
  • ACCELQ
  • NVDA SCREEN READER
  • HTML, CSS and JS
  • VSC

Certification

  • ACS certified Software analyst
  • AWS Certified Cloud Practitioner
  • Azure Certified Cloud Practitioner

Timeline

Quality Assurance Engineer

AuctionsPlus
06.2022 - Current

Quality Analyst

Woolworths
11.2021 - 06.2022

Test Analyst

247.ai (SiriusXM)
12.2018 - 01.2020

Test Analyst

Deloitte
01.2018 - 12.2018

Master of Science - Masters of Computer Engineering.

Federation University Australia

Bachelor of Science - Computer Science Engineering

GITAM UNIVERSITY
Sai Sudheer Namala