Sai Tejaswini Kasoju

• Elicited, analysed, and documented business requirements to support Salesforce implementations and enhancements for multiple projects such as Payroll, Finance, Operations, Self-Managed – Home care my way etc ensuring alignment with organizational goals.

• Collaborating closely to analyze and understand stakeholder needs, translating requirements into technology solutions that align with strategic objectives and deliver tangible business value.

• Conducted workshops and facilitated communication between business and technical teams to ensure requirements were clearly understood and implemented.

• Developed comprehensive User stories with right Acceptance Criteria in JIRA.

• Managed System Integration Testing (SIT) and User Acceptance Testing (UAT), ensuring successful delivery of high-quality solutions.

• Leveraged tool such as JIRA to track project progress and monitor defects.

• Identified opportunities for process improvement, streamlining workflows, and enhancing efficiency across projects.

• Supported defect resolution efforts by coordinating with development and QA teams, ensuring timely delivery of fixes.

• Provided insightful reports and dashboards for stakeholders, highlighting project progress, risks, and key metrics.

• Created detailed process maps in Lucidchart and collaborated with stakeholders to analyse As-Is workflows, identifying improvement opportunities that enhanced efficiency and streamlined operations.

• Led comprehensive business analysis and testing activities for the successful implementation of the Recruitment module in HRIS (SAP SuccessFactors), ensuring optimal system performance and data accuracy aligned with business objectives.

• Partnered closely with HR stakeholders, development teams, and cross-functional groups to identify, analyze, and resolve complex business and technical issues, facilitating smooth system deployment.
• Coordinated and facilitated User Acceptance Testing (UAT) sessions, providing expert guidance and support to stakeholders to validate that the solution met all business requirements.
• Collaborated effectively with external vendors to ensure product readiness, timely defect resolution, and transparent reporting, contributing to on-time project delivery.
• Managed project timelines meticulously across all phases, consistently delivering high-quality outcomes within established deadlines.
• Served as a critical communication conduit among clients, vendors, and project teams, managing stakeholder expectations and proactively resolving project challenges.
• Prepared and delivered detailed status reports and progress updates, highlighting risks, milestones, and mitigation strategies to senior stakeholders.
• Demonstrated exceptional attention to detail and problem-solving skills to optimize system performance and enhance the overall user experience

• Collaborated with business SMEs to elicit, analyse, and document use cases and user stories, ensuring alignment with business goals and technical feasibility.

• Facilitated requirement prioritisation workshopswith stakeholders to validate and finalise high-impact features.

• Developed detailed As-Is and To-Be process maps to provide stakeholders with a clear understanding of current workflows and proposed improvements, securing timely sign-off.

• Actively participated in Agile ceremonies, including sprint planning, backlog grooming, daily stand-ups, and retrospectives, to ensure continuous alignment with project objectives.

• Worked to increase the conversion rate of applications into enrolments by validating configuration and functional changes in the Study Link platform and its integration with Middleware and downstream systems.

• Conducted smoke testing to validate end-to-end data flow and integration across StudyLink, Middleware, Salesforce (AID), CourseLoop, and SISOne platforms.

• Verified functional and configuration changes against approved user stories to ensure alignment with documented business requirements.

• Collaborated with QA and business teams to validate test scripts and prioritise testing activities, ensuring user expectations were met.

• Documented system interactions and business flows to clarify dependencies across integrated platforms, supporting accurate analysis and testing.

• Participated in Agile SCRUM ceremonies with cross-functional teams to ensure shared understanding of requirements and progress tracking.

• Delivered consistent project updates through reports and stakeholder meetings, identifying risks and supporting timely resolution.

• Spearheaded the MyHR PageUp Onboarding Integration Project, driving process enhancements to improve onboarding efficiency through seamless data integration between systems.

• Collaborated with cross-functional teams to analyze and validate data migration processes from multiple sources within the PageUp application to SuccessFactors (MyHR) and SAP systems for payroll integration.

• Led the project across all phases, including requirements gathering, stakeholder engagement, and User

Acceptance Testing (UAT), ensuring the successful deployment of the integration.

• Designed and documented Business Requirement Document (BRD), to align the project deliverables with organizational goals and stakeholder expectations.

• Conducted in-depth analysis of Functional Specification and Data Requirement Documents, ensuring data accuracy and compliance with business needs.

• Facilitated End-to-End process validation by defining and executing test cases, verifying alignment with business requirements, and obtaining stakeholder approval.

• Identified process inefficiencies and collaborated with stakeholders to recommend and implement solutions to improve integration workflows.

• Utilized JIRA for project tracking, prioritization, and task management while working closely with technical teams to address and resolve identified issues.

• Acted as the primary liaison between developers and business leads to communicate progress, resolve challenges, and ensure alignment with project milestones.

• Leveraged the Agile methodology to manage project phases efficiently, ensuring adherence to timelines and budget constraints.

• Delivered the ‘MyGEN’ web application, designed with three different user authorizations, each offering

unique features and configurations tailored to business needs.

• Collaborated with stakeholders to gather, analyze, and document business requirements for the application, ensuring alignment with organizational objectives.

• Analyzed feature documents to identify critical business scenarios and ensured they were addressed in the application design.

• Developed comprehensive Business Requirement Documents (BRDs) to guide development teams.

• Conducted gap analysis and ensured that application functionality met user expectations by working closely with development and product teams.

• Authored SQL queries to support data analysis and validation, ensuring seamless integration of user authorization features with the MS SQL database.

• Coordinated with offshore development teams to align deliverables with project milestones and provided remote training on business processes and system features.

• Acted as the primary point of contact between business and technical teams, facilitating effective communication and issue resolution.

• Documented detailed project reports, including process flows and feature summaries, for reference and future improvements.

• Played a key role in implementing the Agile Scrum framework, ensuring timely delivery of application features while managing project progress using JIRA.

• Delivered a solution for the XL Health project, streamlining communication between patients and doctors for home visit appointments through two main applications.

• Collaborated with stakeholders to gather and analyze business requirements, ensuring alignment with project goals and healthcare needs.

• Reviewed Business Requirements Documents (BRDs) to identify gaps and ensure clarity in project objectives and deliverables.

• Facilitated workshops with cross-functional teams to define workflows, user journeys, and application functionalities for efficient communication management.

• Documented and refined Functional Specification Documents (FSDs) to provide clear guidance for development teams.

• Conducted impact analysis to evaluate potential risks and dependencies across system integrations.

• Coordinated with stakeholders to resolve blockers, prioritize tasks, and ensure timely completion of project milestones.

• Partnered with technical teams to ensure the application’s design supported business processes and end- user requirements.

• Led the implementation of the Agile Scrum framework, facilitating sprint planning, daily stand-ups, and retrospectives to enhance team collaboration and project delivery.

• Created comprehensive project documentation, including workflows, use cases, and process improvement recommendations, for future reference and scalability.

• Integration and extension of enhanced functions of GEN TEAMS application

• Contributed to system testing, System Integration testing, and End to end test phases of TEAMS application

• Reviewing the business requirements documents

• Studied business requirements documents to create test artifacts

• Created test cases, test data, and expected output to review the application

• Updated project manager regularly about the progress of activities through in-person discussion and documentation

• Conducting test coordination activities

• Documentation of software testing failures for future use

• Implemented a waterfall project management approach

• Company Overview: Provide an innovative healthcare technology solution that drives significant improvements in cost saving and health outcomes for all populations today, Altruista health Guidewire platform is used by health plans and provider organisations to streamline care management workflows facilitate coordination among clinical behaviour and the community resources excellent quality improvement and promote engagement for more than 38 million members

• Collaborate with Business Analysts and system architects to gain in depth understanding of the system and requirements

• Assisting in data migration testing and preparation of necessary documentation

• Prepared Test strategy documentation developed test cases during all phases of testing

• Leading and coordination in all phases of Testing