Saito Keiichi
Summary
Proven leader in hospitality, adept at menu presentation and enhancing customer satisfaction, I significantly increased beverage sales at Kushikatu Kiyotaka.
With a knack for multitasking and a strong sense of personal responsibility, my expertise in order processing and a commitment to quality service have consistently elevated dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Waiter
Kushikatu Kiyotaka
Japan
11.2017 - 02.2019
- Motivated staff to perform at peak efficiency and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
Restaurant Waiter
Toyama Sushi
CANADA
04.2017 - 08.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- In charge of making drinks(including Alcohol), serving food, cashier.
Bar Attendant
Hub
Japan
06.2015 - 12.2016
- Supported event planning efforts for special occasions such as private parties or corporate events by providing expert drink recommendations and coordinating orders.
- Maximized efficiency by multitasking between drink preparation, order taking, and payment processing during busy shifts.
- Increased customer satisfaction by providing friendly, efficient service and product knowledge.
Education
Bachelor of Science - Biological And Physical Sciences
University of Meiji , JAPAN
03.2019
Skills
Menu presentation
Order picking and processing
Stock replenishment
Cashier
Kitchen cook lines
Physical able-bodied and Endurance
Certification
RSA
Languages
Japanese
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Elementary
Timeline
Head Waiter
Kushikatu Kiyotaka
11.2017 - 02.2019
Restaurant Waiter
Toyama Sushi
04.2017 - 08.2017
Bar Attendant
Hub
06.2015 - 12.2016
Bachelor of Science - Biological And Physical Sciences
University of Meiji , JAPAN