Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic

SAI VIVEKGOUD ARRA

SPEARWOOD,WA

Summary

Passionate about customer service and interacting multi culture and multi national customers and providing first class service to the customers " welcoming passengers with smile and passengers while departures goes with smile" for wonderful hospitality. Received wonder full complements from passengers, which was complemented and appreciated by EK staff . Glad to involved in all the competition and 2017 AWARD WINING CATERING to emirates lounges was memorable as a team member.

Overview

12
12
years of professional experience

Work History

Chef

compass group
PERTH , WA
07.2022 - Current
  • Monitored quality, presentation and quantities of plated food across line.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
  • Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
  • Cleaned, sanitized and maintained food storage, preparation and serving areas.

CHEF

COMPASS GROUP
MELBOURNE, VIC
11.2020 - 06.2022
  • Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.
  • Established controls to alleviate supply and food waste.
  • Developed standard recipes and techniques for food preparation and presentation, promoting consistently high-quality food items.
  • Suggested and prepared promotional dishes according to ingredient availability and customer preferences.

Lounge SUPERVISOR

Emirates Lounge Melbourne International Airport
Tullamarine, VIC
11.2015 - 03.2020
  • Supervised team of 10 employees in food operations establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Developed and standardized new recipes to diversify kitchen offerings.

LOUNGE ASSISTANT

GSA, Hyderabad Marriott Hotel & Convention Centre
Hyderabad, Telangana
11.2013 - 02.2014
  • Giving wonder hospitality from past 3 years and many more to go with higher position
  • I will provide to the passengers an exceptional level of customer service at all times
  • Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product, advising them of all available services and offering assistance where required to maintain customer loyalty, did my industrial training and work in all 4 main department

Education

High School Diploma -

ANGAD AUSRRALIAN INSTITUTE oF TECHNOLOGY
MELBOURNE
05.2022

MBA -

Holmes Institute Melbourne
01.2019

Hospitality -

Indian Institute Of Hotel Management & Culinary Arts
01.2014

YEARS GRADUATE DEGREE -

Vignan Vidyalayam
01.2009

Skills

  • Maintaining the higher standards in service and working professional in lounge and welled grooming from starting of the shift till i finished
  • Ability to handle any task and i can do multi tasking in peak stages by involving in front and back {LOUNGE}
  • Customer Service Best Practices
  • Problem Solving
  • Customer Service

Additional Information

  • Working with Compass group {Medirest }

Affiliations

  • QUALIFIED CAFE AND RESTAURANT MANAGER [ANZSCO CODE: 141111]

SKILLED MIGRATION ASSESSEMNT FROM VETASSESS

Timeline

Chef

compass group
07.2022 - Current

CHEF

COMPASS GROUP
11.2020 - 06.2022

Lounge SUPERVISOR

Emirates Lounge Melbourne International Airport
11.2015 - 03.2020

LOUNGE ASSISTANT

GSA, Hyderabad Marriott Hotel & Convention Centre
11.2013 - 02.2014

High School Diploma -

ANGAD AUSRRALIAN INSTITUTE oF TECHNOLOGY

MBA -

Holmes Institute Melbourne

Hospitality -

Indian Institute Of Hotel Management & Culinary Arts

YEARS GRADUATE DEGREE -

Vignan Vidyalayam

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