Sajan Pyatha
Runner/Waitstaff
Padstow
Summary
Dependable Waitstaff successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Food Runner
The Meat and Wine Co
06.2024 - Current
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
- Adapted to various dining settings and themes, providing versatile service to customers.
Waitstaff
The Squire's Landing
06.2022 - 06.2024
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Proper understanding of Food and Drinks to answer the query of customers.
- Upheld company values by consistently modeling professional behavior for both new hires and seasoned team members alike.
- Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Elevated fine dining experience with refined menu offerings and exceptional presentation techniques.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Drove repeat business from loyal customers thanks to attentive service that went above-and-beyond expectations.
- Established a positive work environment, promoting teamwork and open communication among staff members.
Education
Master In Information Technology - IT
KOI (King's Own Institute)
Sydney, NSW06.2024
Bachelor in Computer Science - Information Technology
PCPS (Patan College For Professional Studies)
Lalitpur, Bagmati,Nepal 04.2001 -
HND (Higher National Diploma) -
ISMT
Kathmandu, Bagmati, Nepal 04.2001 -
Skills
Excellent customer service and communication
Strong organizational and multitasking abilities
Proficient in handling high-pressure situations
Team collaboration and coordination
Quick learner with attention to detail
Proficiency in IT systems and applications
Time management and reliability
Problem-solving and adaptability
Timeline
Food Runner
The Meat and Wine Co
06.2024 - Current
Waitstaff
The Squire's Landing
06.2022 - 06.2024
Bachelor in Computer Science - Information Technology
PCPS (Patan College For Professional Studies)
04.2001 -
HND (Higher National Diploma) -
ISMT
04.2001 -
Master In Information Technology - IT
KOI (King's Own Institute)
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