Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sajana Gurung

Canberra,ACT

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environment. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Xtreme Service Group
Deakin, ACT
03.2022 - 03.2023
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Updated contact lists regularly when changes occur in employee status or contact information.

Service Deli Assistant

Supabarn
Casey, ACT
03.2021 - 02.2022
  • Accurately weighed, priced and labeled deli products for customers.
  • Maintained cleanliness of the service deli area including countertops, shelves, display cases and equipment.
  • Assisted customers with product selection and special orders.
  • Followed food safety procedures when handling, storing and preparing food items.
  • Operated cash registers to process customer transactions accurately and efficiently.
  • Demonstrated knowledge of store layout to help customers locate desired items quickly and easily.
  • Performed opening and closing duties such as restocking supplies, cleaning work areas and checking expiration dates on products.
  • Rotated stock according to first-in-first-out guidelines for freshness purposes.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.

Shop Assistant/Cashier

Harris Farm Markets
Sydney, NSW
05.2019 - 11.2020
  • Greeted customers and provided assistance with product selection.
  • Operated the cash register to process customer purchases accurately and efficiently.
  • Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
  • Resolved customer complaints in a professional manner.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Maintained up-to-date knowledge of current sales promotions and advertisements.
  • Participated in weekly team meetings to discuss strategies for improving customer service levels.
  • Brought customer issues to immediate attention of supervisor to achieve quick resolutions.

Sales Assistant/Customer Service Cashier

Paul's Warehouse USA Outlet
Sydney, NSW
05.2017 - 06.2018
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Maintained cleanliness of the sales floor area at all times.
  • Answered incoming telephone calls to provide store, products and services information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Fostered relationships with customers to expand customer base and retain business.
  • Assisted in setting up promotional displays, signage and window displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

MBA -

Holmes Institute
Sydney, NSW
12.2019

Master of Science - Dementia Care

University of Wollongong
Wollongong, NSW
07.2018

MBBS -

University of Dhaka
Bangladesh
01.2013

Skills

  • Office Administration
  • Microsoft Office Suite (Intermediate Skill)
  • Invoice Processing
  • Data Entry and Record Keeping
  • Attention to details
  • Time Management

References

References available upon request.

Timeline

Administrative Assistant

Xtreme Service Group
03.2022 - 03.2023

Service Deli Assistant

Supabarn
03.2021 - 02.2022

Shop Assistant/Cashier

Harris Farm Markets
05.2019 - 11.2020

Sales Assistant/Customer Service Cashier

Paul's Warehouse USA Outlet
05.2017 - 06.2018

MBA -

Holmes Institute

Master of Science - Dementia Care

University of Wollongong

MBBS -

University of Dhaka

Similar Profiles

CREATE PROFILE
Sajana Gurung