Sajana Thapa
hurstville,NSW
Summary
Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks. Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
2
2
years of professional experience
Work History
Barista
The Fork on Bellevue
south hurstville
05.2024 - Current
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Prepared and served hot or cold beverages.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Utilized POS system to receive and process customer payments.
Barista
The wooden Whisk
St Leonard
10.2023 - Current
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Barista
The Dinning and co
Hornsby
01.2023 - 02.2024
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ordered and received supplies to restock beverage items.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Received and accurately processed customer payments.
Education
Some College (No Degree) - Business
Australasian International Academy
Sydney, NSWSkills
- Verbal and written communication
- Positive and professional
- Multitasking and organization
- Opening and closing duties
- Espresso machine operation
- Up-selling
- Display case merchandising
- Coffee expertise
- Latte art
- Team player
Timeline
Barista
The Fork on Bellevue
05.2024 - Current
Barista
The wooden Whisk
10.2023 - Current
Barista
The Dinning and co
01.2023 - 02.2024
Some College (No Degree) - Business
Australasian International Academy
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