SAJIN JAFAR

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Coordinated office schedules and meetings to enhance operational efficiency.
• Organized digital files and documentation using company-specific systems for improved retrieval.
• Assisted in preparing reports and presentations to support management decisions.
• Supported onboarding processes for new staff members, enhancing team integration.

FMCG

• Developed and maintained strong client relationships to drive repeat business and customer satisfaction.
• Executed targeted marketing campaigns to promote services and increase brand visibility.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
• Built relationships with customers and community to promote long term business growth.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Set and achieved company defined sales goals.
• Met existing customers to review current services and expand sales opportunities.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

ELECTRONICS & HOME APPLIANCES

• Promoted products through engaging demonstrations and interactive customer experiences.
• Developed strong relationships with customers to enhance brand loyalty and repeat purchases.
• Collaborated with team members to execute promotional events and maximize product visibility.
• Conducted market research to identify emerging trends and customer preferences for tailored promotions.
• Assisted in training new sales staff on product knowledge and effective selling techniques.
• Utilized point-of-sale systems to process transactions accurately and efficiently for enhanced customer service.
• Maintained inventory levels by tracking stock movements and reporting discrepancies promptly.
• Implemented feedback mechanisms to gather insights from customers, improving promotional strategies accordingly.
• Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
• Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
• Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
• Resolved customer issues and concerns by listening attentively, identifying root issue, and implementing best resolution possible.
• Provided exceptional customer service, addressing inquiries promptly and ensuring a positive shopping experience for all patrons.
• Utilized social media, email and web to notify people of sales promotions, events and product launches.
• Organized special events and in-store promotions to engage customers and drive sales growth.
• Collaborated with store management to create eye-catching displays that attracted customer attention and promoted products effectively.
• Consistently increased sales by [Number]% by focusing on product's key advantages and features.
• Developed rapport with customers, resulting in repeat business and loyalty to the brand.
• Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
• Set up appointments for sales executives to meet with and install products at customer sites.
• Recommended specific product options to meet customer needs.
• Trained new team members in sales techniques and company protocols, fostering an environment of continuous learning and professional development.
• Improved company visibility by meeting with and engaging prospective customers.
• Maintained inventory by organizing and cleaning stockroom.

• Developed engaging visual displays to enhance customer experience and drive sales.
• Collaborated with cross-functional teams to align merchandising strategies with marketing initiatives.
• Analyzed sales trends to optimize product placement and improve inventory turnover.
• Executed seasonal and promotional displays, ensuring compliance with brand guidelines.
• Trained and mentored junior staff on visual merchandising best practices and techniques.
• Conducted regular store audits to assess visual standards and identify areas for improvement.
• Implemented innovative display solutions that increased foot traffic and customer engagement.
• Worked with store managers to implement new displays, promotions and store layout changes.
• Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
• Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
• Monitored and replenished display inventory and restructured according to available stock.
• Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
• Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
• Increased customer traffic through effective window displays that showcased new products and promotions.
• Created interior displays to promote products in alignment with corporate sales objectives.
• Enhanced store sales by creating visually appealing and strategically placed product displays.
• Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
• Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
• Collaborated with store management to plan and execute seasonally themed visual layouts, increasing customer dwell time.