Summary
Overview
Work History
Education
Skills
TOOLS KNOWN
Timeline
Generic

Sajith Dudekula

Kingsbury

Summary

I've excelled as a business tech support consultant for two years, driving business growth by engaging clients, exceeding sales targets, and nurturing relationships. My proactive outreach and tailored solutions showcase my commitment to customer satisfaction. Due to my outstanding performance, I rewarded as TELSTAR. In this position, I lead a team, develop strategies, and align efforts with the company's vision, reflecting my leadership potential and dedication to success.

Overview

4
4
years of professional experience

Work History

Business Support Consultant

Telstra
06.2022 - Current

I am a business expert in our store, equipped with a deep understanding of retail dynamics. My proficiency in Telstra systems earned me the coveted Telstar award for our region. I excel in utilizing these systems to provide tailored customer solutions. Beyond this, I've eagerly embraced additional responsibilities such as mentoring, process improvement. My journey is defined by a comprehensive knowledge of Telstra systems, a passion for retail, and a commitment to driving growth and innovation in our ever-evolving industry.

Latrobe Business Consultant

Latrobe / Fujitsu
07.2023 - 06.2024

I worked as Latrobe business consultant, dedicated to developing an dashboard using Power BI. My role involves translating complex data into meaningful visualizations for informed decision-making. With expertise in project management and data analysis, I collaborate with stakeholders to design intuitive dashboards that offer valuable insights.

Process Developer

Genpact
02.2021 - 12.2021

I have excelled as a process developer with expertise in IT Asset Management (ITAM), focusing on a specialized project for Google. My role involved optimizing IT asset tracking and utilization processes through careful analysis and collaboration. Raising tickets for asset users for their further solutions. Collaborated closely with fellow team members to ensure consistent communication, case management, and service delivery.

Education

Masters of Business Information System - Information Systems

Latrobe University
Bundoora, VIC
06.2023

BBA - Management

St Joseph's Degree College
Kurnool, IND
05.2019

Skills

Network Troubleshooting

Ticket management

Remote Support

Security Protocols

Customer Support

Communicating with clients

TOOLS KNOWN

  • Salesforce Lightning
  • Salesforce Classic
  • JARVIS
  • Mobile Network Connect
  • MICA
  • Flexcab
  • Siebel
  • CAT
  • Natama

Timeline

Latrobe Business Consultant

Latrobe / Fujitsu
07.2023 - 06.2024

Business Support Consultant

Telstra
06.2022 - Current

Process Developer

Genpact
02.2021 - 12.2021

Masters of Business Information System - Information Systems

Latrobe University

BBA - Management

St Joseph's Degree College
Sajith Dudekula