Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

SAJITH KAKKOLIL SOMASUNDARAN

Spring Mountain,Australia

Summary

Accomplished professional with a proven track record at Hanson, excelling in heavy vehicle driving and team leadership. Awarded “Rookie Manager of the Year” at Dominos Pizza, demonstrating exceptional customer service and strategic upselling. Adept at ensuring safety and compliance, with a focus on delivering results and enhancing operational efficiency.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Owner Operator/ Contract Driver – Agitator Truck

Heidelberg Materials
Ipswich, QLD
03.2023 - Current
  • Deliver concrete materials across job sites, following strict transport and safety regulations.
  • Perform vehicle safety checks and ensure maintenance compliance.
  • Liaise with batching plants, builders, and site supervisors.
  • Maintain accurate delivery logs and pre-start reports.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Implemented quality assurance processes to ensure product excellence.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Bus Operator

Brisbane City Council
BRISBANE, QLD
11.2017 - 08.2023
  • Operated buses on scheduled routes while ensuring passenger safety and timetable adherence.
  • Provided reliable service to a diverse commuter base.
  • Conducted daily log keeping and managed onboard safety procedures.
  • Provided safe and reliable transportation for passengers to their destinations.
  • Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
  • Reported any mechanical issues or passenger disturbances to supervisors immediately.
  • Adhered to set schedules while operating buses safely along assigned routes.
  • Answered customer inquiries regarding transit services, schedules, directions and transfers when necessary.
  • Assisted disabled passengers with boarding and exiting the bus at designated stops.
  • Inspected interior of bus after each trip for any lost items left behind by passengers.
  • Stayed up to date with local roads, traffic patterns and speed limits.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Provided courteous customer service at all times while interacting with riders and colleagues alike.
  • Conducted visual check of exterior of bus prior to departure to ensure no damage or debris is present.
  • Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.

Store Manager

Dominos Pizza
Corinda, QLD
04.2010 - 10.2017
  • Managed store operations, staff scheduling, and customer satisfaction.
  • Supervised a 25-member team and mentored new employees.
  • Oversaw inventory, sales strategy, and cash settlement procedures.
  • Awarded “Rookie Manager of the Year – 2011” (1st in QLD)
  • Promoted upselling and customer retention through targeted service improvements.
  • Trained and supervised staff to ensure quality customer service.
  • Managed daily operations in a high-volume pizza store environment.
  • Oversaw inventory management and stock replenishment processes.
  • Maintained cleanliness and organization throughout the store premises.
  • Recruited, trained and supervised new employees.
  • Managed daily banking activities such as deposits and withdrawals.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.

Education

Master of Computer Applications - Computer Applications

Madurai Kamaraj University
India
06-2003

Bachelor of Commerce - Commerce

Calicut University
India
06-2000

Skills

  • Heavy vehicle driving (HR licence)
  • Safe driving practices
  • Customer service and public interaction
  • Vehicle pre-checks and reporting
  • Route management
  • Policy interpretation
  • Team leadership and training
  • Digital recordkeeping

Certification

  • Heavy Rigid (HR) Licence
  • Clean driving and criminal history

References

  • Keelan Mcnulty, keelan.mcnulty@heidelbergmaterials.com, 0429635822, Heidelberg Materials, Current manager (Agitator Truck Operations)
  • Shaun McFadden, shaun.mcfadden@brisbane.qld.gov.au, 043-500-1500, Brisbane City Council Depot Manager
  • Max Casa, owner of Domino's Pizza, casa.mobile@bigpond.com, 040-362-4164, former employer

Timeline

Owner Operator/ Contract Driver – Agitator Truck

Heidelberg Materials
03.2023 - Current

Bus Operator

Brisbane City Council
11.2017 - 08.2023

Store Manager

Dominos Pizza
04.2010 - 10.2017

Master of Computer Applications - Computer Applications

Madurai Kamaraj University

Bachelor of Commerce - Commerce

Calicut University

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SAJITH KAKKOLIL SOMASUNDARAN