Summary
Work History
Education
Skills
Languages
Timeline
AssistantManager

Sakina Nawrozi

Sydney,NSW

Summary

Proven Waiter at Waiter, adept in enhancing service quality and guest satisfaction through expert order taking and excellent communication. Demonstrated ability to maintain cleanliness, manage time efficiently, and handle food safely, leading to positive feedback and a streamlined dining experience. Skilled in collaborating with teams to exceed service goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Waiter position. Ready to help team achieve company goals. Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as AIN position. Ready to help team achieve company goals.

Work History

Aged Care Worker

AIN
06.2024 - 06.2024
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Completed regular check-ins and progress report for each client.
  • Assisted with daily living activities, running errands, and household chores.
  • Scheduled daily and weekly care hours for client caseload.

Restaurant Waiter

Waiter
11.2022 - 02.2023
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Communicated with kitchen staff to enable accurate food preparation.

Education

English

TAFE Bankstown NSW
Bankstown, NSW
01.2023

Year 10

Birrong Girls High School
Birrong Nsw
05.2023

Assistance in Nursing

TAFE Wetherill Park
Wetherill Park, NSW
06.2024

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Table Setting
  • Safe Food Handling
  • Sales Techniques
  • Menu presentation
  • Active Listening
  • Time Management
  • Excellent Communication

Languages

Persian
Native or Bilingual

Timeline

Aged Care Worker

AIN
06.2024 - 06.2024

Restaurant Waiter

Waiter
11.2022 - 02.2023

English

TAFE Bankstown NSW

Year 10

Birrong Girls High School

Assistance in Nursing

TAFE Wetherill Park
Sakina Nawrozi