Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sakira Knights

Southport,QLD

Summary

Results-oriented and highly skilled bartender with a proven track record of delivering exceptional customer service in high-volume establishments. Possessing extensive experience in crafting diverse and innovative cocktails, managing bar operations, and ensuring customer satisfaction. Known for creating a vibrant and engaging atmosphere, I am now seeking an exciting opportunity to bring my passion for mixology and customer service to a dynamic cruise ship environment. With a keen eye for detail, strong communication skills, and a commitment to exceeding guest expectations, I am eager to contribute my expertise to enhance the onboard experience for passengers. Ready to bring my professionalism, adaptability, and enthusiasm to a challenging and rewarding role as a bartender on your cruise ship.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

YOT Deck
08.2023 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Trained new bartenders and barbacks to help maintain talented team and help oversee the functioning of the team.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorising drink orders to promote loyalty.

Bartender

El Camino Cantina
07.2022 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Development of communication strategies and verbal de-escalation of situations
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Volunteer

Karori Village Nursing Home
01.2017 - 06.2018
  • Used strong interpersonal communication skills to convey information to others.
  • Reported patient requests, concerns, and other observations to staff.
  • Provided support and companionship to patients in need of assistance.
  • Conducted inpatient comfort care rounds to promote patient satisfaction.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Education

Expected -

Griffith University
Gold Coast, QLD
10.2024

High School Diploma -

St. Aidan's Anglican Girls School
Corinda, QLD
11.2021

Skills

  • Effective communication
  • Leadership
  • Adaptability and resilience
  • Empathy
  • Team collaboration
  • Appropriate time management
  • Problem solving and decision-making
  • Situational awareness
  • Verbal de-escalation
  • Anticipating Guest Needs
  • Attending Multiple Customers

Certification

  • First Aid and CPR Training – 2022
  • Mental Health First Aid – 2022
  • RSA (clear to work) - 2022
  • High School Diploma - 2021

Timeline

Bartender

YOT Deck
08.2023 - Current

Bartender

El Camino Cantina
07.2022 - 08.2023

Volunteer

Karori Village Nursing Home
01.2017 - 06.2018

Expected -

Griffith University

High School Diploma -

St. Aidan's Anglican Girls School

Similar Profiles

CREATE PROFILE
Sakira Knights