Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Cashier

Sakshi Arora

Perth,WA

Summary

Driven professional with a proven track record in customer service excellence and cash handling, demonstrated during my tenure at DMart Store. Skilled in managing high-stress situations with patience and empathy, ensuring customer loyalty and repeat business. Reliable and punctual, I excel in fast-paced environments, consistently meeting and exceeding employer expectations.

Overview

2
2
years of professional experience

Work History

Cashier

Local Fresh Market
05.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Kitchen Hand

SUBWAY®Restaurants
Amritsar, Punjab
10.2023 - 04.2024
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Customer Service Representative

DMart Store
08.2022 - 09.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Master Of Applied Finance - Finance

University of Western Australia
Perth, WA

Bachelor Of Business Administration - Accounting And Business Management

GURU NANAK DEV UNIVERSITY
INDIA
07.2023

DIPLOMA OF COMPUTER APPLICATION - Computational Science

GURU NANAK DEV UNIVERSITY
INDIA
07.2021

Skills

Customer Service

  • Customer Assistance
  • Cash Handling
  • Time management skills
  • Patience and Empathy
  • Cleaning and sanitizing

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Time management skills

Cash Handling

Customer service excellence

Reliability and punctuality

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Reference

CHHAVI C

CSR

BP RETAILS

Contact:0426523117

Email:chhavi.1996@gmail.com

Timeline

Cashier

Local Fresh Market
05.2024 - 08.2024

Kitchen Hand

SUBWAY®Restaurants
10.2023 - 04.2024

Customer Service Representative

DMart Store
08.2022 - 09.2023

Master Of Applied Finance - Finance

University of Western Australia

Bachelor Of Business Administration - Accounting And Business Management

GURU NANAK DEV UNIVERSITY

DIPLOMA OF COMPUTER APPLICATION - Computational Science

GURU NANAK DEV UNIVERSITY
Sakshi Arora