Sakshi Arora
Perth
Summary
Dynamic and detail-oriented professional with a proven track record in customer service at The Indian Diet. Adept at managing high-volume inquiries and scheduling, while enhancing customer satisfaction through effective communication and problem-solving skills. Committed to maintaining organized environments and delivering exceptional service that fosters positive experiences.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
The Indian Diet
04.2024 - 03.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Checkout Operator
DMart Store
01.2022 - 12.2023
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Kitchen Staff Member
SUBWAY®Restaurants
07.2022 - 10.2022
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Education
Master Of IT - Information Technology
University of Western Australia
Perth, WABachelor Of Business Administration - Accounting
Guru Nanak Dev University
India08.2024
Diploma Of Computer Application - Computer And Information Systems
Guru Nanak Dev University
India07.2020
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Problem-solving skills
- Scheduling
- Verbal and written communication
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Front Desk Receptionist
The Indian Diet
04.2024 - 03.2025
Kitchen Staff Member
SUBWAY®Restaurants
07.2022 - 10.2022
Checkout Operator
DMart Store
01.2022 - 12.2023
Master Of IT - Information Technology
University of Western Australia
Bachelor Of Business Administration - Accounting
Guru Nanak Dev University
Diploma Of Computer Application - Computer And Information Systems
Guru Nanak Dev University
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