Sakshi Girhe
Epping
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
7
7
years of professional experience
Work History
Assistant Restaurant Manager
Motto Motto
02.2024 - Current
- Offered technical support and troubleshot issues to enhance restaurant’s productivity.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Restaurant Manager
Kebabiya
07.2020 - 01.2024
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Bartender/ Food and Beverage Associate
Cavallino Italian Restaurant
04.2019 - 05.2020
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
Food and Beverage Attendant
Courtyard By Marriott
06.2018 - 05.2019
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Assisted wait staff with timely food delivery and guest
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
Education
Masters Of International Hotel Management - Hotel Management
Blue Mountains International Hotel Management School
Sydney, NSW04.2020
Bachelor Ofhotel Management And Cateting Technology - Hotel Management
Lady Amritbai Daga College
Nagpur, India06.2017
Skills
- Table Layout
- Employee Presentations
- Accounts Payable and Accounts Receivable
- Facilities Planning
- Team management
- Customer engagement
Timeline
Assistant Restaurant Manager
Motto Motto
02.2024 - Current
Restaurant Manager
Kebabiya
07.2020 - 01.2024
Bartender/ Food and Beverage Associate
Cavallino Italian Restaurant
04.2019 - 05.2020
Food and Beverage Attendant
Courtyard By Marriott
06.2018 - 05.2019
Masters Of International Hotel Management - Hotel Management
Blue Mountains International Hotel Management School
Bachelor Ofhotel Management And Cateting Technology - Hotel Management
Lady Amritbai Daga College
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