Summary
Overview
Work History
Education
Skills
Certification
Key Strengths
Timeline
Generic

Sakshi Kantror

Sydney,NSW

Summary

Dynamic Transition & Transformation Project Manager with extensive experience at HCL Technologies, excelling in IT infrastructure project management and stakeholder engagement. Proven track record in cloud migration and risk assessment, driving successful project outcomes. Adept at strategic planning and fostering team collaboration to enhance performance and achieve business transformation goals. Strategic-thinking project manager with several years of experience in budgeting and forecasting and risk management. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with others in executing projects to achieve company objectives.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Transition & Transformation Project Manager

HCL Technologies
02.2024 - 04.2025
  • Spearheading the Project, Program and Transition Management for Global Delivery IT Infrastructure Services and Cloud Migration Projects.
  • Steering various Projects & Programs for Cloud Migration, Network Deployment, Security Services, Server Build, Decommissioning, Tools Deployment within Client Datacenter.
  • Working closely with Pre-Sales team and architect, prepare the Project SOW, estimating the efforts, calculating the cost and margins for the Project and finally getting the SOW signed from the customer.
  • Setting up Project Governance, ensuring the metrics reporting, procurement and invoicing.
  • Checking all presentation of proposal and contributing information for financial reporting.

Transition Project Manager

Kyndryl
10.2021 - 02.2024
  • End-to-End deployment of a new, separate multi-tenant shared infrastructure offering of Ansible Tower in KSTP (Kyndryl Services Technology Platform) and connectivity with client environment.
  • Worked on integration between Service Now, Ansible Tower and Netcool.
  • Worked closely with TTIA and architect, to complete the dynamic discovery solution in ansible.
  • Testing the solution, documenting the evidences.
  • Setting up dedicated customer backup service support team.
  • Enabled Rubrik Backup service, Azure Backup service and Cloud Landing Zone for handling client backups.
  • Knowledge transfer and process document establishment.
  • Validating monitoring, ticketing, alerting tools are configured with backup service.
  • Setting up backup reporting as agreed with the client.
  • Preparation of knowledge transfer concept and plan.
  • Ensuring all the KT phases: KT, Reverse KT, Shadowing and Parallel Production phase are complete and signed off.
  • Conducting Operational Readiness meetings to ensure the teams are ready and have all the required access before the Go Live.
  • Maintaining and updating the Risk register, escalating issues as needed to management.
  • Conduct readiness assessment based on relevant acceptance criteria after each project phase, ensuring key milestones and deliverables sign-off.
  • Documenting the Lesson’s Learned.
  • Providing accurate and timely update reports on project status, meeting minutes, issue logs and risk registers to both internal and external clients.

Project Manager

IBM
12.2010 - 09.2021
  • Worked on Infrastructure projects mostly refresh and Cleanups to update the existing Infra of Qantas and moving them on latest technology and Cloud environment by upgrading Servers, Infrastructure, Network, and storage.
  • Worked with Data Center, technical team and packers for the DC migration plan and execution.
  • Coordinated the efforts with network, DC and Application team to execute the successful migration of the Data centre.
  • Provided regular reports to the Infrastructure Services Manager; Perform monthly KPI gathering and reporting.
  • Headed the internal stakeholder meetings, Senior Management Meeting, Vendor Meeting and Client meetings.
  • Interacted with a broad array of IT, Corporate IT and supplier resources to ensure infrastructure decommissioning activities were properly planned, managed and executed to achieve cost savings.
  • Managed project dependencies, preparing project briefs compiling reports and maintaining records.
  • Helped the project team to move through various stages and decision points of a project.
  • Maintained administrative records of expenditure, accounting, costing and billing.
  • Typical project management tasks involved: Requirements gathering & high-level scoping of project, Requisition for resources with right skill set for the project, Estimating, planning and scheduling the project, Submitting a clear statement of work along with project plan including cost & schedule estimates for approval from customer, Monitoring and tracking project schedule and budget, Updating project schedules and budgets, Project reporting and updating the database, Managing stakeholders and updating them on project progress.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.

Demand Manager

COMPUTER SCIENCES CORPORATION (CSC)
09.2008 - 07.2010
  • Managed the IT infrastructure projects related to administration of Bombardier account.
  • Handled the infrastructure requests from client through Demand Management process which included activities like coordination with the customer, preparing the estimates, writing proposal, writing project definition, sending the quotes, getting approval, executing the project, closing the request.
  • Direct interface for the client for performing scope verification and constraint check for budget and schedule.
  • Generating & reviewing the quality of all estimates – ROM’s and detailed estimates involved for creation of many process defining documents.
  • Proposal writing for requests related to various towers like Distributed Applications, Server and SFTP.
  • Distributed Apps – Writing proposals for request related to DA like application upgrade on server, installing application on server, application migration, etc.
  • Server – Writing proposals for all the requests related to server for EMEA region like server commissioning/decommissioning, memory/hard disk upgrade, data migration from one server to other, etc.

Quality Control Manager

COMPUTER SCIENCES CORPORATION (CSC)
07.2006 - 02.2008
  • Ensured that the operations, processes and procedures that affect service quality and/or integrity comply with ISO 9001.
  • Conducted audits as a Lead Auditor in various departments and functions on compliance against ISO 9001:2000 standards.
  • Supported Project Management Audits and helped the lead auditors in preparing audit reports.
  • Worked closely with project leadership teams and segment leaders to identify opportunities for improvement and leverage the Lean Six Sigma methodology to bring improvement in System handling key aspects of each project including data collection, analysis, report writing efficiency.
  • Planned and managed internal audit mandates, including documentation of work performed, and management of costs and time for the mandates.
  • Worked as a Documentation manager and handled document libraries, and prepared document overdue reports for the document owners which were due for review.

Education

Bachelor of Engineering - Information Technology

Maharishi Dayanand University
India
06-2006

Skills

  • IT Infrastructure Project Management
  • IT Infrastructure Solution Management
  • Planning and Estimation
  • Technical leadership & Mentoring
  • Vendor Management
  • Banking and Financial Domain Expertise
  • Stakeholder Management
  • Risk Assessment
  • Agile Methodology
  • Change Management
  • Requirements gathering
  • IT Infrastructure & Standardization
  • Business process improvement
  • Procurement management
  • Project cost planning
  • Budget Management & Cost Containment
  • Business Transformation Solutions
  • Risk Management & Risk Mitigation
  • Strategic Planning & Tactical Execution
  • Resource planning
  • Quality Assurance
  • Leadership & Performance Enhancement
  • Business Continuity & Systems
  • Team Collaboration, Coaching, & Motivation

Certification

  • PMI Certified Project Management Professional (PMP)
  • PMI Certified Associate Project Management Professional (CAPM)
  • ITIL V2 Foundation
  • JLPT N5 certified
  • ISO 9001:2000 Internal Auditor
  • IBM accredited project manager
  • IBM Certified Solution Architect Cloud Computing Infrastructure V1
  • Agile Practices and tools (trained)

Key Strengths

  • Highly motivated, goal-oriented PMI certified Project Manager Professional with 16 years of IT infrastructure project management experience.
  • Exceptional problem-solving skills and excellent communication skills.
  • Innovative, exceedingly adaptable professional with proven track record of successful delivery of large, complex, cross-functional projects on-time, within scope and budget.
  • Strong leadership skills with a proven track record of leading projects, bringing teams towards a common goal and ensuring delivery of positive customer experience.
  • Skilled in building and maintaining strong working relationships with team members, vendors, Business and other IT stakeholders at director, VP level.
  • Proficient leader with solid conflict resolution and problem-solving skills.
  • Excellent time management skills with ability to prioritize tasks and to meet deadlines across multiple projects.

Timeline

Transition & Transformation Project Manager

HCL Technologies
02.2024 - 04.2025

Transition Project Manager

Kyndryl
10.2021 - 02.2024

Project Manager

IBM
12.2010 - 09.2021

Demand Manager

COMPUTER SCIENCES CORPORATION (CSC)
09.2008 - 07.2010

Quality Control Manager

COMPUTER SCIENCES CORPORATION (CSC)
07.2006 - 02.2008

Bachelor of Engineering - Information Technology

Maharishi Dayanand University
Sakshi Kantror