Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Timeline
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Sakshi Mathabudul

Melbourne,VIC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Freelance Force Task Agent

CIM FINANCIAL SERVICES LTD
11.2020 - 02.2022
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Called prospective clients in market area to explain products offered and qualify leads.

Assistant Level 1-Consumer Finance

CIM FINANCIAL SERVICES LTD
02.2022 - 07.2023
  • Marketing of Loan And Credit Card- Achieved Monthly target
  • Problem-Solving Ability
  • Cashiering/Cash Flow
  • Communication
  • Teamwork and time management
  • Keeps records of sales
  • Meet the need of customers- Customers satisfaction
  • Developed skills in income calculation


Kitchen Assistant

Kimyoun Grill
11.2020 - 07.2023
  • Worked as part-timer; Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.


Education

High School Diploma -

Loreto College Mahebourg
Mahebourg, Mauritius
03.2021

Certificate of Primary Education -

Beau Vallon Government School
Beau Vallon, Mahebourg
12.2014

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2019

Skills

  • Computer proficiency
  • Leadership Experience
  • Time management
  • Creativity, Curiosity
  • Customer relation
  • Communication, Customer
  • Satisfaction
  • Active Listening
  • Negotiation Skills
  • Computer skills

Certification

HIGHER SCHOOL CERTIFICATE(PRIVATE) MAIN-ENGLISH & FRENCH SUB – GENERAL PAPER Additional Certificate / . . From 2014 to 2019 1. Internet and computing core Certificate Programme 2. JA CARRER SUCCESS - Junior Achievement USA 3. 'Notre Quartier' Junior Achievement Mascareignes

Hobbies

Cooking, Jogging, Swimming

Languages

English
Native or Bilingual
French
Native or Bilingual
Hindi
Limited Working
Spanish
Elementary
Italian
Elementary

Timeline

Assistant Level 1-Consumer Finance

CIM FINANCIAL SERVICES LTD
02.2022 - 07.2023

Freelance Force Task Agent

CIM FINANCIAL SERVICES LTD
11.2020 - 02.2022

Kitchen Assistant

Kimyoun Grill
11.2020 - 07.2023

High School Diploma -

Loreto College Mahebourg

Certificate of Primary Education -

Beau Vallon Government School

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Sakshi Mathabudul