Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sakshi Sharma

Caroline Springs,VIC

Summary

To gain a position in a people-focused and service-oriented environment that utilizes my extensive knowledge in developing and inspiring individuals, while fostering a culture of learning and providing me with immense opportunities to perform challenging tasks and achieve a good career growth. A role that allows me to encompass both my academic and inherent business insight to reduce business costs and positively influence the organization's culture-based, results-oriented environment.

Overview

8
8
years of professional experience

Work History

Business Trainer

Centre of Excellence
Melbourne
02.2022 - Current
  • Maintaining and managing the aXcelerate software
  • Supporting the creation and maintenance of a trainer profile including a trainer matrix, qualifications, and PD record for each facilitator and assessor
  • In conjunction with the RTO Quality Manager, coordinating all data and reporting requirements in relation to the VET Quality Framework, Standard for RTOs 2015, the VIC Standards Compliance Guides and the annual declaration of Compliance to ASQA
  • Initiating and implementing improvement processes based on data analysis in conjunction with the Quality Manager
  • Leading the quality assurance checking of marketing and social media materials in conjunction with the RTO Quality Manager
  • Establishing and maintaining productive relationships with funding and regulatory bodies as well as ensuring dissemination of current knowledge of their requirements
  • Leading and supporting processes related to funded qualification requirements including information materials, application and enrolment processes, and ongoing learner support
  • Managing tools related to quality reporting such as trainer profiles and training package transition mechanisms
  • Act as primary contact and support for quality assurance of processes related to administrative support for learners
  • Coordinating the induction and onboarding of all new staff members.

Academic Manager

Pinnacle Institute (Brisbane Campus)
Brisbane
02.2020 - Current
  • Deliver training course as per the College Training and Assessment Strategies
  • Administering assessment and feedback using approved assessment tools
  • Ensure adequate and appropriate communication between the Centre and the learner for the period of the learner's course
  • Where appropriate, communicate with the learners' employers to advise of progress
  • Develop training resources as per the requirements of training packages as required
  • Provide SME advice to eLearning for the development of modules
  • Maintaining skills and knowledge of current practice within relevant industry
  • Follow policies and procedures to highest compliance standards.
  • Planned professional development activities for faculty members related to current trends in the field of education.
  • Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
  • Prepared reports using academic or institutional data and information.
  • Monitored student attendance records and developed strategies to improve class participation rates.
  • Created reports on student performance using data analysis tools such as SPSS or Excel.
  • Developed or used assessment instruments to monitor student learning results.

Business Operation Manager

Chipmunks Café and Indoor Play Centre
05.2016 - Current
  • Managing All social media platforms for 2 Melbourne Sites
  • Achieve forecast budgets & KPI's
  • Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the centre
  • Human Resources - Working with the ED plan the use of human resources
  • Assist in recruitment and placement of required staff; establishment of organizational structure; delegation of tasks and accountabilities
  • Establish work schedules
  • Supervise staff
  • Monitor and evaluate performance in partnership with the ED.

Co-founder/ Business Manager

Clever Shark
Melbourne
- Current
  • Strategize, implement, and oversee processes for increased productivity and growth
  • Design daily operational programs that produce organizational objectives
  • Manage employee activities, providing suitable resources
  • Establish and grow relationships with appropriate partners
  • Establish cost parameters and manage the overall P&L of this company / division
  • Maintain a forecast and targeting sales attainment plan.

Education

Bachelors of Information Technology -

Deakin University
Burwood, VIC
07-2013

Bachelor of Information Technology -

Monash University
Caulfield, VIC
02-2013

Skills

  • Deliver structured, flexible, relevant and interesting training sessions and assist all learners regardless of level to achieve their training goals
  • Ensure all training resources are current and are compliant with Victorian Registration and Qualifications Authority and Australian Quality Training Framework
  • Use teaching and assessment strategies that are fair, valid, current and sufficient
  • Develop, implement, and maintain individual training plans to meet the individuals learning style and level of skills and knowledge
  • Develop and maintain employment, education and further training networks
  • Prepare for, conduct and document both training delivery and assessment procedures, using approved training delivery plans

References

  • Rohit Mehta, Manager (Centre of Excellence), 0402 285 949
  • Mickey, CEO (Pinnacle Institute), 0414 647 041
  • Aleks Milic, Sales Manager, Clever Shark Melbourne, 0432 427 415

Timeline

Business Trainer

Centre of Excellence
02.2022 - Current

Academic Manager

Pinnacle Institute (Brisbane Campus)
02.2020 - Current

Business Operation Manager

Chipmunks Café and Indoor Play Centre
05.2016 - Current

Co-founder/ Business Manager

Clever Shark
- Current

Bachelors of Information Technology -

Deakin University

Bachelor of Information Technology -

Monash University

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Sakshi Sharma