Sakura Maeda
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Tamaruya
02.2022 - 04.2023
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Human Resources Office Assistant
Private Tutoring School Standard
04.2021 - 03.2022
- Streamlined recruitment processes for improved hiring efficiency and candidate experience.
- Answering screening and forwarding incoming phone calls.
- Receiving and sorting daily mail
- Managed approximately 30 incoming calls and emails per day from customers.
- Enhanced employee satisfaction by efficiently addressing concerns and managing workplace conflicts.
Education
Undergraduate - International Relations, Education
Kobe City University of Foriegn Studies
Kobe, Japan03.2026
Undergraduate - Education
Kobe Shinwa University
Kobe, Japan03.2026
Skills
- Scheduling
- Mail Handling
- Internal Communications
- Attention to detail
- Active listening
- Handling complaints
- Time management
- Adaptability
- Positive attitude
Certification
12/2023 IH TESOL
12/2023 English for Teaching Younger Learners / TECSOL
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Timeline
Wait Staff Member
Tamaruya
02.2022 - 04.2023
Human Resources Office Assistant
Private Tutoring School Standard
04.2021 - 03.2022
Undergraduate - International Relations, Education
Kobe City University of Foriegn Studies
Undergraduate - Education
Kobe Shinwa University
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