Salam Tewolde
Techforce Personal/ ESS
Adelaide,SA
12
years of professional experience
1
Certificate
To utilise my skills and extensive experience and work enthusiastically in a team
or independently to achieve your organisation's goals with devotion and hard
work. I would like to potentially maintain a position that is challenging and rewarding.
Work History
Utility Housekeeping - FIFO
2 Years 8 Months- Cleaning resident's rooms, storage areas and other areas within the village.
- Stripping and sealing of floors.
- Ensure resident room supplies are replenished.
- Cleaning of bathrooms and making beds.
- Sweeping, mopping, scrubbing, vacuuming, dusting, polishing, removing rubbish and other cleaning duties as required.
- operating a Buggy around village
- following “Take Time Take Charge” (TTTC) process to assess risks and identifying damaging energies present.
Parking Compliance Officer
6 Months- Conducting foot and mobile patrols of car parking areas and on-street parking
- Issuing penalty notices for breaches of parking regulations
- Providing professional advice, assistance and education to local community in relation to parking rules and regulations
- Taking and maintaining accurate notes and records, preparing reports and attending Court as required.
Call Centre Operator
2 Years 9 Months- Managing large amount of inbound calls in a timely manner
- Identifying customer's needs, clarify information, research every issue and providing solutions
- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients as needed
- Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Parking attendant- Adelaide royal show
- Assist in managing traffic during event
- Communicate effectively with team members and using hand signals and two-way radios.
Call Centre Operator
2 Years- Making outbound calls
- Help organising shows for disadvantage children.
Domestic cleaner
1 Year- Cleaning trains
- Making Beds in a timely manner
- Housekeeping.
Public information officer- Parking inspector
1 Year- Conducting foot and mobile patrols of car parking areas and on-street parking
- Issuing penalty notices for breaches of parking regulations
- Providing professional advice, assistance and education to the local community in relation to parking rules and regulations
- Taking and maintaining accurate notes and records, preparing reports and attending Court as required.
Production Worker
1 Year- Working in a team to melt metal
- Creating moulds
- Sanding
- Assembling moulds
- Cleaning and maintaining tools and equipment
- Operating machinery.
Production Worker
2 Years 9 Months- Packing, boxing and labelling orders
- Operating production lines
- QA
- Working in the freezer
- Following OH&S and HACCP procedures.
Production worker
5 Months- Quality Control (QA)
- Packing Poultry
- Spring Poultry pieces
- Operating Machinery.
Retail sales assistant
1 Year 9 Months- Customer service
- Stock placement
- Ticketing
- Visual displays.
Production/meat Processing Worker
1 Year 2 Months- Packing/labelling poultry
- Food processing duties
- Maintaining and operating machinery.
Deli Assistant
2 Years 3 Months- Customer service
- Sales assistance
- Cleaning
- Food preparation/meat slicing.
Education
- Certificate 3 Community Services
Certificate lll in Civil Construction
Skills
Determined and persistent
Excellent communication and numeracy skills
Great team player
Able to effectively solve conflict
Understanding of workplace health and safety guidelines
Able to work in different weather conditions
FIFO experienced
Timeline
Utility Housekeeping - FIFO
Techforce Personal/ ESS
02.2024 - CurrentRead More
Parking Compliance Officer
City of Unley- Randstad
09.2023 - 03.2024Read More
Parking attendant- Adelaide royal show
Randstad, Adelaide
09.2023 - 09.2023Read More
Call Centre Operator
Australian digital health agency (ADHA), Adelaide
01.2021 - 10.2023Read More
Call Centre Operator
Tickets for all, Adelaide
01.2020 - 01.2022Read More
Domestic cleaner
trojan recruitment group, Adelaide
01.2020 - 01.2021Read More
Public information officer- Parking inspector
Adelaide City Council, Adelaide
01.2018 - 01.2019Read More
Production Worker
Iplex Pipeline, Adelaide
01.2017 - 01.2018Read More
Production worker
Meat Processing Worker, Adelaide
01.2016 - 06.2016Read More
Production Worker
Balfour's Bakery, Adelaide
01.2015 - 10.2017Read More
Production/meat Processing Worker
Adelaide Poultry, Adelaide
11.2014 - 01.2016Read More
Retail sales assistant
Harris Scarfe, Adelaide
09.2014 - 06.2016Read More
Deli Assistant
Romeos Foodland, Adelaide
12.2011 - 03.2014Read More
Celtic Training Adelaide
from Certificate 3 Community Services
Read More
Civil Train
Certificate lll in Civil Construction
Read More
Certification
- First Aid
- Nationally Recognised Police Certificate
- White Card
- BHP inducted
- Olympic Dam inducted
- Prominent Hill inducted
Languages
English
Amharic
Tigrinya
Personal Information
- Date of Birth: 21/06/1992
- Gender: Female