Salam Tewolde
Adelaide,SA
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Utility Housekeeping - FIFO
Techforce Personal/ ESS
02.2024 - Current
- Cleaning resident's rooms, storage areas and other areas within the village.
- Stripping and sealing of floors.
- Ensure resident room supplies are replenished.
- Cleaning of bathrooms and making beds.
- Sweeping, mopping, scrubbing, vacuuming, dusting, polishing, removing rubbish and other cleaning duties as required.
- operating a Buggy around village
- following “Take Time Take Charge” (TTTC) process to assess risks and identifying damaging energies present.
Parking Compliance Officer
City of Unley- Randstad
09.2023 - 03.2024
- Conducting foot and mobile patrols of car parking areas and on-street parking
- Issuing penalty notices for breaches of parking regulations
- Providing professional advice, assistance and education to local community in relation to parking rules and regulations
- Taking and maintaining accurate notes and records, preparing reports and attending Court as required.
Call Centre Operator
Australian digital health agency (ADHA), Adelaide
01.2021 - 10.2023
- Managing large amount of inbound calls in a timely manner
- Identifying customer's needs, clarify information, research every issue and providing solutions
- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients as needed
- Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Parking attendant- Adelaide royal show
Randstad, Adelaide
09.2023 - 09.2023
- Assist in managing traffic during event
- Communicate effectively with team members and using hand signals and two-way radios.
Call Centre Operator
Tickets for all, Adelaide
01.2020 - 01.2022
- Making outbound calls
- Help organising shows for disadvantage children.
Domestic cleaner
trojan recruitment group, Adelaide
01.2020 - 01.2021
- Cleaning trains
- Making Beds in a timely manner
- Housekeeping.
Public information officer- Parking inspector
Adelaide City Council, Adelaide
01.2018 - 01.2019
- Conducting foot and mobile patrols of car parking areas and on-street parking
- Issuing penalty notices for breaches of parking regulations
- Providing professional advice, assistance and education to the local community in relation to parking rules and regulations
- Taking and maintaining accurate notes and records, preparing reports and attending Court as required.
Production Worker
Iplex Pipeline, Adelaide
01.2017 - 01.2018
- Working in a team to melt metal
- Creating moulds
- Sanding
- Assembling moulds
- Cleaning and maintaining tools and equipment
- Operating machinery.
Production Worker
Balfour's Bakery, Adelaide
01.2015 - 10.2017
- Packing, boxing and labelling orders
- Operating production lines
- QA
- Working in the freezer
- Following OH&S and HACCP procedures.
Production worker
Meat Processing Worker, Adelaide
01.2016 - 06.2016
- Quality Control (QA)
- Packing Poultry
- Spring Poultry pieces
- Operating Machinery.
Retail sales assistant
Harris Scarfe, Adelaide
09.2014 - 06.2016
- Customer service
- Stock placement
- Ticketing
- Visual displays.
Production/meat Processing Worker
Adelaide Poultry, Adelaide
11.2014 - 01.2016
- Packing/labelling poultry
- Food processing duties
- Maintaining and operating machinery.
Deli Assistant
Romeos Foodland, Adelaide
12.2011 - 03.2014
- Customer service
- Sales assistance
- Cleaning
- Food preparation/meat slicing.
Education
Certificate 3 Community Services
Celtic Training Adelaide
Adelaide, SA08.2024
Certificate lll in Civil Construction -
Civil Train
Adelaide, SA08.2021
Skills
- Determined and persistent
- Excellent communication and numeracy skills
- Great team player
- Able to effectively solve conflict
- Understanding of workplace health and safety guidelines
- Able to work in different weather conditions
- FIFO experienced
Timeline
Utility Housekeeping - FIFO
Techforce Personal/ ESS
02.2024 - Current
Parking Compliance Officer
City of Unley- Randstad
09.2023 - 03.2024
Parking attendant- Adelaide royal show
Randstad, Adelaide
09.2023 - 09.2023
Call Centre Operator
Australian digital health agency (ADHA), Adelaide
01.2021 - 10.2023
Call Centre Operator
Tickets for all, Adelaide
01.2020 - 01.2022
Domestic cleaner
trojan recruitment group, Adelaide
01.2020 - 01.2021
Public information officer- Parking inspector
Adelaide City Council, Adelaide
01.2018 - 01.2019
Production Worker
Iplex Pipeline, Adelaide
01.2017 - 01.2018
Production worker
Meat Processing Worker, Adelaide
01.2016 - 06.2016
Production Worker
Balfour's Bakery, Adelaide
01.2015 - 10.2017
Production/meat Processing Worker
Adelaide Poultry, Adelaide
11.2014 - 01.2016
Retail sales assistant
Harris Scarfe, Adelaide
09.2014 - 06.2016
Deli Assistant
Romeos Foodland, Adelaide
12.2011 - 03.2014
Certificate 3 Community Services
Celtic Training Adelaide
Certificate lll in Civil Construction -
Civil Train
Summary
To utilise my skills and extensive experience and work enthusiastically in a team
or independently to achieve your organisation's goals with devotion and hard
work. I would like to potentially maintain a position that is challenging and rewarding.
Certification
- First Aid
- Nationally Recognised Police Certificate
- White Card
- BHP inducted
- Olympic Dam inducted
- Prominent Hill inducted
Languages
English
Amharic
Tigrinya
Personal Information
- Date of Birth: 21/06/1992
- Gender: Female
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