Saleem Mangal
Baulkham Hills
Summary
As a 17 year old extroverted, willing quick learner, I have developed leadership and customer service skills in fast-paced retail environment. I have demonstrated an ability to manage teams, handle transactions, and resolve customer issues effectively. Seeking to transition into new field where these skills can drive success and foster positive outcomes.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Wildberry Dessert Bar
08.2024 - 01.2025
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Coaching Staff Member
Auskick
04.2024 - 09.2024
- Promoted a safe playing environment by enforcing modified rules for children aged 6-8 during practices, activities and games, promoting an inclusive playing environment.
- Collaborated with volunteers to design effective activities and fun games for Auskickers, accounting for groups of up to 50 children.
- Developed strong relationships with parents to maintain open communication regarding sessions and child wellbeing.
Stockroom Assistant
Daily Fresh
06.2023 - 01.2024
- Maintained an organized stockroom, enabling easy access to items and expediting the picking process.
- Maximized available storage space through effective utilization of shelving units and pallets in the stockroom area.
- Reduced order processing time by accurately updating the inventory database on a daily basis.
Education
High School Diploma -
Al-Faisal College
Auburn, NSW11-2024
Skills
- Customer service
- Problem-solving
- Cash handling
- Product restocking
- Coaching and mentoring
- Opening and closing procedures
Timeline
Cashier Team Lead
Wildberry Dessert Bar
08.2024 - 01.2025
Coaching Staff Member
Auskick
04.2024 - 09.2024
Stockroom Assistant
Daily Fresh
06.2023 - 01.2024
High School Diploma -
Al-Faisal College
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