Saleem Siddiqui
Cloverdale,WA
Summary
Dedicated Operations Manager adept at employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Barrett's Bakery
01.2021 - Current
- Driving & managing the overall sales targets and KPI's
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Designed detailed business plans to outline finances, goals and operations of company.
- Oversaw employee hiring, recruitment and training for multiple business locations.
- Captured new market share by optimizing business strategies and launching products to diversify offerings.
- Recommended product changes to enhance customer interest and maximize sales.
- Oversaw staff by delegating work and reviewing individual performance.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Managed 7 retail stores.
- Managed weekly staff rosters and wage costs ensuring they are in-line with budgets.
- Supervised operations staff and kept employees compliant with company policies and procedures
Business Development Manager
Peter's Poultry
04.2018 - 01.2021
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Generated new business with marketing initiatives and strategic plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Aided in negotiation with vendors and suppliers to reduce overall costs.
- Reviewed and analyzed financial reports to determine appropriate action.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Area Sales Manager
Tammys Bakery
03.2015 - 11.2018
- Formulated tactics and strategies to target new potential customers within prioritized markets.
- Collaborated with clients and distributors to create and promote new products.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Built lasting relationships with clients through outstanding customer service interactions.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Café Owner
Jamaica Blue Belmont
10.2013 - 01.2015
- Devised business and marketing plans and prepared monthly financial reports.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and creation of operational procedures and workflow planning.
- Trained teams on specific operations, applicable procedures and techniques for each job site.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Kept records for production, inventory, income and expenses.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Learned and adapted quickly to new technology and software applications.
Education
MBA - Management And Finance
Southern Cross University
Perth08.2021
Bachelor of Mechanical Engineering - Mechanical Engineering
University of WAH
Wah, Pakistan07.2013
Skills
- Business Process Re-Engineering
- Customer Acquisition
- Budget Development and Management
- Profit and revenue-generating strategies
- Brand-building strategies
- Proficient in Microsoft Office (MS word , MS EXCEL)
- Multi-unit operations management
- Staff training and development
- Health and safety compliance
Certification
- RSA Certification
- First Certification
- Food handling Certificate
- MYOB Certified
Timeline
Operations Manager
Barrett's Bakery
01.2021 - Current
Business Development Manager
Peter's Poultry
04.2018 - 01.2021
Area Sales Manager
Tammys Bakery
03.2015 - 11.2018
Café Owner
Jamaica Blue Belmont
10.2013 - 01.2015
MBA - Management And Finance
Southern Cross University
Bachelor of Mechanical Engineering - Mechanical Engineering
University of WAH
- RSA Certification
- First Certification
- Food handling Certificate
- MYOB Certified
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