Saleena Bhatta
Jacana, VIC
Summary
Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people in age care facility and in hospitality. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
2
2
years of professional experience
Work History
Manager
Julia's
06.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Took booking and arranged it on the floor using opentable.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Supervisor
Franco & Company
05.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Aged Care Home
Arcare Aged Care
02.2024 - 01.2025
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Bachelor of Community Service - Family And Community Services
Stott's Colleges
07.2025
Certificate III in Individual Support - Certifcate III in Individual Support
Melbourne City College Australia
12.2023
Skills
- Progress Documentation
- Patient Companionship
- Documentation
- Care Plan Management
- Respectful and Compassionate
- First Aid and Safety
- Client Transportation
- Personal Hygiene Assistance
- Transfer Techniques
- Bathing Assistance
Additional Information
Referees
Rina (PCW) - 0420856668
Preety Ale (RN) - 0450010722
Timeline
Manager
Julia's
06.2024 - Current
Aged Care Home
Arcare Aged Care
02.2024 - 01.2025
Supervisor
Franco & Company
05.2023 - Current
Certificate III in Individual Support - Certifcate III in Individual Support
Melbourne City College Australia
Bachelor of Community Service - Family And Community Services
Stott's Colleges
Similar Profiles
Julia WojdaczJulia Wojdacz
Owner at Julia's Virtual Assistant ServiceOwner at Julia's Virtual Assistant Service
Claude TankamClaude Tankam
Customer Service Representative at Julia's organicCustomer Service Representative at Julia's organic
Lauren FlickLauren Flick
Waitress at Julia's 1902Waitress at Julia's 1902