My name is Salem Rot - professionally known as Salem Stabbz.
As a brief summary of me, I am a proactive body piercer recognized for strong infection prevention practices and exceptional client rapport. Experience in executing safe body piercing procedures and educating clients on aftercare, fostering repeat business through attentive service.
Overview
4
4
years of professional experience
Work History
Body Piercer
Freestyle Tattoo Studio and Body Piercing (Salem Stabbz)
Canberra, ACT
07.2024 - Current
Adhering to regulations and education set out by the APP and/or AUPP.
Attending AUPP Conferences/active member in the industry.
Executed body piercing procedures adhering to safety and sanitation standards, specifically the Infection Control Guidelines 2006.
Implementing and safely practicing infection prevention and control through rigorous sterility processes.
Consulted with clients to determine design preferences and suitability for body piercings.
Maintained sterile environment by properly cleaning tools and workspaces between procedures.
Educated clients on aftercare techniques to promote healing and minimize complications.
Adapted quickly to changing client needs, delivering personalized service in high-pressure situations.
Developed strong rapport with clientele, fostering repeat business through exceptional service quality.
Enhanced client satisfaction by providing personalized consultations and recommending appropriate body piercings based on individual preferences and anatomical viability.
Body Piercer/2IC
SkinKandy Australia
Penrith, NSW
11.2023 - 06.2024
Performed body piercings using sterile techniques to ensure client safety and satisfaction.
Educated clients on aftercare procedures to promote healing and minimize complications, specifically using NeilMed Piercing Aftercare.
Maintained cleanliness and organization of tools and workstations to meet health regulations.
Assisted in inventory management, ensuring availability of jewellery and piercing supplies.
Mentored junior piercers, sharing best practices for technique and client interaction.
Delivered exceptional customer service by addressing client inquiries and concerns promptly.
Implemented process improvements for appointment scheduling, enhancing overall workflow efficiency.
Trained apprentice piercers on proper techniques and safety protocols, fostering a supportive learning environment.
Receptionist
Wicked Ink
Penrith, NSW
08.2023 - 11.2023
Managed front desk operations, ensuring efficient appointment scheduling and client check-in processes.
Provided exceptional customer service, addressing inquiries and resolving issues promptly for clients and artists.
Assisted in event planning by organizing logistics, ensuring successful execution of studio functions and client attendance.
Utilized scheduling software to optimize appointment management, contributing to improved workflow within the studio environment.
Greeted incoming clients professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct artist as needed.
Handled cash transactions and maintained sales and payments records accurately.
Registry Support Officer
Personal Injury Commission - MVA Division
Sydney, NSW
06.2023 - 08.2023
Managed case files for personal injury claims, ensuring accuracy and compliance with regulations.
Conducted thorough investigations into motor vehicle accidents to gather relevant evidence and testimonies.
Collaborated with legal teams to prepare documentation and reports for tribunal hearings.
Facilitated communication between claimants, insurers, and medical professionals to expedite claims processing.
Enhanced client satisfaction by providing timely updates throughout the claims process.
Led initiatives to streamline case management procedures, resulting in increased operational efficiency.
Mentored junior staff members, helping them develop their skills and advance in their careers.
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
APS 2 - Passport Production Officer
Australian Passport Office - DFAT
Sydney, NSW
07.2022 - 06.2023
Processed passport applications, ensuring adherence to regulatory standards and policy guidelines.
Conducted quality checks on documentation to maintain accuracy and compliance in application processing.
Assisted in training new staff on operational procedures and system functionalities to enhance team performance.
Collaborated with cross-functional teams to streamline workflow processes, improving overall efficiency in service delivery.
Monitored application timelines, proactively addressing potential delays and enhancing customer satisfaction through effective communication.
Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.