Salene Charles
Nambour,Qld
Summary
I would like a position in a company that recognizes individual and team efforts, has a pleasant working environment that encourages teamwork as well as allowing individuals to be self directed. I enjoy a challenge and I pride myself on my ability to finish tasks on time and to an expected level of competence.
Highly motivated and able to work on own initiative and as part of a team. A Hard working, fast learner with a commitment to quality. Able to follow direction and can take advice and criticism. Good interpersonal skills, strong English and communication skills. Excellent customer service skills. Familiar with an extensive range of Software applications, hardware & peripherals.
Overview
23
23
years of professional experience
Work History
Residential Property Manager
North Shore Realty / Belle Property Noosa Coolum Marcoola
06.2016 - Current
- Role has recently moved to a communicator role for 250+ properties / team leader
- Managing an end to end portfolio of 120 properties on part time hours
- Highly skilled in Console Cloud
Commercial & Residential Property Manager/Accounts
Boyne Tannum Realty
Tannum Sands
07.2013 - 06.2016
- Reception duties
- Commercial shed & property management
- Body Corporate book keeping / bank reconciliations
- Data entry / Entering creditor invoices
- Trust Accounting
Sales and Product Manager
Elive Ltd
Glenfield, North Shore, NZ
01.2008 - 01.2013
- Sales and phone support
- Processing phone orders
- Supporting customers with sales and technical questions
- Quoting customers on products, services and computer systems
- Processing all customer returns and credit RA’s with suppliers
- Product Management
- Maintaining and updating products on Elive’s website
Telephone Account Manager
Desktop Technology Services Ltd
Greenlane, Auckland, NZ
01.2007 - 01.2008
- Servicing a database of 400 active clients
- Contacting clients on a monthly call cycle
- Re-establish contact with inactive clients
- Quotation and Recommendation of Products and Solutions
- Processing Customers orders via phone, fax & e-mail
- Answering incoming calls and enquires
- Internal sales and support
- Assisting with the maintenance of e-Commerce sites
Customer Service/Sales Representative
Confoil Office Products Depot
Albany, North Shore, NZ
01.2004 - 01.2006
- Answered overflow of incoming calls from reception
- Processed orders via email
- Phone or fax
- Attending to customers in the show room with product information and orders
- Cash handling
- Furthering company business by finding potential new customers
- Assist with overflow of typing and word processing from reception
- Service my own customer base as an in house rep as well as assisting main representatives customers
- Processing of invoices
- Assist with picking and packing of orders in warehouse when required
- Training of new staff
Sales Receptionist
Confoil Office Products Depot
Albany, North Shore, NZ
01.2002 - 01.2004
- Answering incoming calls on switchboard
- Processing Customers orders via phone or fax
- Filing on a daily basis of company’s invoices and customer records
- Servicing in store customers with queries or orders
- Eftpos operation
- Making sure show room display is up to date each month and eye catching to the public at all times
- Data entry
- Typing and word processing
- Opening, sorting and distributing companies mail on a daily basis
Education
Real Estate Certificate of Registration -
09.2024
Confoil, OPD Certificate -
01.2002
Northern Business college - National Certificate in computing level 3 Advanced -
01.2002
Rangitoto College - Pitman’s Qualification L1 & L2 achieved -
01.2001
Skills
- Highly motivated & efficient
- Able to work on own initiative or as part of a team
- Hard working
- Efficient Learner
- Commitment to quality
- Able to follow direction
- Good interpersonal skills
- Strong English skills
- Strong communication skills
- Excellent customer service skills
- Proficient in Microsoft Software
- Skilled in Real Estate Software
- Maintenance Coordination
- Marketing and Advertising
- Property Inspections
- Property Management
Interestsandactivities
- Horse riding and animal care
- Travelling
- Meeting new people
- Learning new and interesting skills
Placeofbirth
Auckland
Personal Information
Date of Birth: 04/28/84
References
- Melle Polla-Mounter, Business Development Manager, Belle Property Noosa Coolum Marcoola, 0411 223 744
- Debbie Pashley, PM Department Manager / Partner, North Shore Realty Marcoola, 0417 751 735
Timeline
Residential Property Manager
North Shore Realty / Belle Property Noosa Coolum Marcoola
06.2016 - Current
Commercial & Residential Property Manager/Accounts
Boyne Tannum Realty
07.2013 - 06.2016
Sales and Product Manager
Elive Ltd
01.2008 - 01.2013
Telephone Account Manager
Desktop Technology Services Ltd
01.2007 - 01.2008
Customer Service/Sales Representative
Confoil Office Products Depot
01.2004 - 01.2006
Sales Receptionist
Confoil Office Products Depot
01.2002 - 01.2004
Real Estate Certificate of Registration -
Confoil, OPD Certificate -
Northern Business college - National Certificate in computing level 3 Advanced -
Rangitoto College - Pitman’s Qualification L1 & L2 achieved -
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