Self-motivated individual with significant potential, results-oriented with a proven track record of collaborating effectively with team members to achieve goals.
Overview
5
5
years of professional experience
Work History
AIN
Careers Building Agency
Sydney, NSW
03.2022 - 04.2023
Provide support to elderly people by assisting with daily activities and personal tasks.
Assisted RN with giving medication.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Performed accurate documentation of patient information according to established protocols.
Maintained a clean, safe environment, disposing of waste properly.
Support Worker
Concept Care Disability Solutions
Sutherland, NSW
01.2021 - 10.2021
Devise and implement interactive programs targeted at achieving each client’s individual needs and goals.
Assist with personal care.
To ensure and maintain a healthy environment.
Working with clients with diverse intellectual disabilities following their individualised care plan.
Providing personal, physical, and emotional support to clients with special needs who requires assistance with daily living.
Supporting clients to participate in activities and tasks including home support and community access.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Pharmacy Assistant
Chemist Direct Plus
Merrylands, NSW
03.2020 - 06.2020
Collecting and providing scripts for patients.
Register duties/customer service, handling cash and EFTPOS payments
Receive and scan orders in the system
Ensuring that the store is always adequately presentable for customers
Independently assisting customers with over counter products and S2/S3 medication.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Demonstrated professionalism and empathy when handling patient situations, preserving confidentiality at all times.
Received deliveries of medication, verifying contents and invoices while adhering to proper storage protocols.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Pharmacy Assistant
Priceline Pharmacy-Pharmacy
Clempton Park
02.2018 - 06.2019
Collecting and providing scripts for patients
Delivering scripts and medication to other stores
Stocking products
Register duties, handling cash and EFTPOS payments
Ensuring that the store is always adequately presentable for customers
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Demonstrated professionalism and empathy when handling patient and preserving confidentiality at all times.
Delivered exceptional customer service and addressing concerns promptly.
Received incoming supplies and stocked in correct locations.
Received deliveries of medication, verifying contents and invoices while adhering to proper storage protocols.
Assisted pharmacy staff with preparing medications and filling orders.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Merchandised over-the-counter goods and rotated stock.
Casual Customer Assistant
Boost Juice
Hurstville, NSW
12.2017 - 07.2018
Register duties/Customer service
Taking and delivering customer orders
Cleaning utensils
Handling cash and EFTPOS payments
Cutting up fruits and vegetables and making juices/smoothies
Restocking.
Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
Supported promotional events by setting up displays and engaging customers in product demonstrations.
Communicated effectively with customers to address inquiries about products, services, or store policies.
Skills
Certified Nursing Assistant (CNA)
Empathetic to customer needs
Focused, prompt and neat when completing work tasks
Punctual and easy to adapt to new environments
Excellent verbal and written communication skills
Proven ability to handle challenging environment and individuals to come up with innovative conflict resolution
Work well independently and in a team setting
Safety Precautions
Patient-focused care
Educationandlicensing
Kingsgrove Highschool – Completed Yr 10
Certificate III In Individual support, Disability and Aged care
First Aid Certificate
WWCC
NDIS Orientation Module
Volunteer Experience
Babysitter, Belmore, 07/2016, 02/2017, Ensure the children in care were safe and entertained, Feeding children according to parental instructions, Ensuring children follow their routine (eating, sleeping etc.), Playing with children, Changing diapers or assisting with toilet training