Saliha Ghulami
Sydney,NSW
Summary
Dynamic team member at Lovisa with a strong focus on customer service and teamwork. Proven ability to
enhance team performance through effective communication and relationship building. Recognized for
maintaining a clean and organized work environment while demonstrating leadership qualities and
problem-solving skills. Adaptable and committed to achieving success in fast-paced settings.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands
importance of effective communication and problem-solving. Committed to contributing positively and
making meaningful impact on team goals.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Lovisa
10.2022 - 08.2025
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Holroyd High School
Greystanes, NSW11-2023
Skills
- Recruiting and interviewing
- Sales monitoring
- Budget assistance
- Sales forecasting
- Problem-solving
- Employee supervision
- Goal setting
- Scheduling and planning
- Customer service
Timeline
Assistant Manager
Lovisa
10.2022 - 08.2025
High School Diploma -
Holroyd High School
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