Salim Chebboub
Restaurant General Manager
Melbourne,VIC
Summary
Presently serving as the Restaurant General Manager at Fishbowl, I bring to the table a proven track record of exemplary leadership, exceptional time management capabilities, and adaptive problem-solving skills. My professional ethos is characterised by a welcoming demeanour, unwavering enthusiasm, and an approachable nature, particularly in the realm of guest services. I have cultivated this expertise over a extensive span of seven years, dedicated to delivering unparalleled customer experiences that leave guests overjoyed.
One of my distinctive strengths lies in my highly organised approach, enabling me to efficiently oversee multiple projects while consistently meeting stringent deadlines.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Restaurant General Manager
Fishbowl
02.2023 - Current
- Effectively managed payroll and timekeeping for new hires, terminations and current employees.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with customers and the team.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and customer service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Assistant Store Manager
Aldi
06.2022 - 03.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Effectively manage a team of 100+ team members. Frequently handle cash and banking. Engage in stock counts and KPI.
Assistant General Manager
KFC
11.2015 - 08.2022
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Handled customer inquiries and suggestions courteously and professionally.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analysed business performance to identify areas of improvement and make necessary adjustments.
Education
High School Certificate -
Castle Hill High School
Castle Hill, NSW11.2019
Skills
- Highly Dependable
- Leadership Attributes
- Excellent Communicator
- Sophisticated Negotiator
- Customer Experience Specialist
- Critical Thinker
Certification
Senior First Aid Certificate
Cardio Pulmonary Resuscitation Certified
Automatic External Defibrillator Trained
RSA & RSG Certified
Timeline
Restaurant General Manager
Fishbowl
02.2023 - Current
Assistant Store Manager
Aldi
06.2022 - 03.2023
Assistant General Manager
KFC
11.2015 - 08.2022
High School Certificate -
Castle Hill High School
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