Salim Saiyyad
Yagoona,Australia
Summary
Results-driven Project and operational professional with 20 years of experience leading high-performing teams and delivering strategic initiatives across the banking industry. Expertise in driving operational excellence, spearheading innovative projects, and managing cross-functional teams to achieve business goals. Proven track record of overseeing complex transformations, optimising processes, and driving profitability through a combination of strategic planning, execution, and leadership.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager - Projects & Change
Westpac Institutional Bank
09.2021 - Current
- Collaborated with Compliance, Legal, and Product to deliver T+1 settlement changes for the US, elevating the same-day trade matching rate by 34%
- Orchestrated complex foreign tax residency regulations for the ATO, achieving 100% regulatory alignment with compliance
- Conceived and transformed a manual process by integrating Murex and LoanIQ, achieving a 68% reduction in manual efforts
- Championed Fenergo implementation for institutional client lifecycle management, improving client onboarding efficiency by 27%
- Assisted in delivering product initiatives such as green deposits and social deposits, increasing ESG market share by 15%
- Developed and implemented the intricate JPY MT103 fee process, optimising operations efficiency and slashing fees by 38%
- Engaged 1st and 2nd line risk teams to implement robust risk mitigation strategies, ensuring seamless project execution
- Analysed financial reports to track project costs and managed budgets to maintain adherence
SME - Client Lifecycle Management & Financial Markets
Westpac Institutional Bank
03.2015 - 09.2021
- Led a team of 4 analysts, overseeing the end-to-end client lifecycle for institutional customers, achieving a 98.8% KPI score every year
- Handled FX settlements worth AU$ 2 billion, delivering exceptional customer service with a 99.4% accuracy level
- Reduced query resolution time by 4 days by streamlining escalation protocols, boosting customer satisfaction
- Established risk and control frameworks by implementing the 'Risk in Change' tool, strengthening operational resilience by 25%
Operations Manager
BNY Mellon
02.2010 - 01.2015
- Managed high-performing asset servicing teams, overseeing 104 staff while maintaining a 98.9% quality rating for two years
- Accelerated the SWIFT instructions STP rate by analysing customer SWIFTs and optimising systems, driving an increase from 78% to 90%
- Digitised the paper-based reconciliation process, saving US$100K annually in FTE costs
- Enhanced team productivity by 20% via the adoption of data analysis tools for better investment decisions
- Steered a risk committee of 10, implementing a restructuring plan in a risk framework that improved risk rating by 30%
- Integrated a new payment system across the department, leading and coordinating change management processes
Education
Master of Commerce (M.Com) - Banking and Finance
Pune University
06.2003
Bachelor of Commerce (B.Com) - Banking and Finance
Pune University
06.2001
Skills
- Leadership & Team Management
- Communication & Stakeholder Management
- Strategic & Change Management
- Project Management (Agile & Waterfall)
- Risk & Compliance Management
- Data-Driven Decision Making
- Strategic planning
- Conflict resolution
- Budget management
Certification
- ITIL 4 Foundation, Axelos Ltd., Jan-25
- Lean Six Sigma - Yellow Belt, Lean Competency Systems, Sept -24
- Project Management Professional (PMP), Project Management Institute, Dec-18
Timeline
Manager - Projects & Change
Westpac Institutional Bank
09.2021 - Current
SME - Client Lifecycle Management & Financial Markets
Westpac Institutional Bank
03.2015 - 09.2021
Operations Manager
BNY Mellon
02.2010 - 01.2015
Master of Commerce (M.Com) - Banking and Finance
Pune University
Bachelor of Commerce (B.Com) - Banking and Finance
Pune University
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